Matan Atzmon
Sydney,NSW
Summary
Dynamic business leader with a proven track record at WTWTG Pty Ltd, excelling in operations management and customer relations. Spearheaded business growth through strategic planning, marketing, and effective staff management. Achieved increased profitability and customer satisfaction by implementing innovative cost reduction and service excellence strategies. Skilled in business planning and relationship building, driving brand expansion and operational efficiency.
Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
Overview
9
9
years of professional experience
Work History
Owner
WTWTG Pty Ltd
09.2018 - 12.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Leadership and Team Management
- Over 32 Products Development
- Supply Chain and Inventory Management
- Quality Control and Compliance
- Marketing and Sales Strategy
- Operational Efficiency and Process Improvement
- Customer Relationship Management
- Branding and Market Expansion
General Manager of Food Service
Where The Wild Thing's Grow
05.2016 - 12.2024
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
- Increased customer satisfaction by implementing effective staff training and performance management programs.
- Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Tracked food production levels, meal counts, and supply costs.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Purchased food and cultivated strong vendor relationships.
Education
Bachelor of Arts - Business And Economy
Hebrew Open University
Israel09-2018
Skills
- Small business operations
- Relationship building
- Operations management
- Business management
- Staff management
- Business development
- Product branding
- Sales management
- Cost reduction
- Cash flow optimization
- Staff hiring
- Marketing tactics
- Business leadership
Timeline
Owner
WTWTG Pty Ltd
09.2018 - 12.2024
General Manager of Food Service
Where The Wild Thing's Grow
05.2016 - 12.2024
Bachelor of Arts - Business And Economy
Hebrew Open University
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