Matej LAZAROV
Ormond,VIC
Summary
Motivated and reliable worker with experience in order fulfilment, stock replenishment, and safe pallet handling. I bring strong attention to detail, fast learning skills, and a proven ability to work quickly and accurately. With a background in delivery work, warehouse operations, and running my own business, I'm organised, adaptable, and committed to keeping workflows efficient and safe.
Overview
10
10
years of professional experience
Work History
Owner
Greenerage
05.2022 - Current
- I managed all aspects of my own garden maintenance and soft landscaping business, from finding leads to booking jobs and overseeing work. My day typically involved checking for new leads, following up with clients, and organising schedules for myself and trusted subcontractors. I used my sales skills to convert enquiries into ongoing clients and built strong relationships with local gardeners and horticulturalists. I handled job bookings, customer service, and made sure every project was completed to a high standard.
Postal Delivery Officer
Australia Post
01.2023 - 12.2024
- I was responsible for delivering mail and packages efficiently, ensuring they reached recipients on time. I maintained accurate records through our tracking systems and operated delivery vehicles safely and in line with company guidelines. I worked closely with my team to resolve delivery issues and respond to customer enquiries, helping keep things running smoothly. When needed, I supported customers at the front counter, providing clear communication and a positive service experience.
Picker Packer
Gray-Nicolls Sports
01.2020 - 01.2022
- I assisted with unloading large shipping containers to keep stock levels replenished and organised. I operated pick-and-pack tools to ensure orders were fulfilled accurately and efficiently, and I printed labels, packaged boxes, and loaded them into outbound containers. I prepared shipments for safe transport by securely wrapping pallets and labelling packages. I also trained new team members in best practices for picking and packing to help maintain smooth warehouse operations.
Duty Manager
Coles
01.2018 - 12.2019
- I arrived 30 minutes early each day to plan and prioritise tasks, as no two days were the same. My responsibilities included checking meat rotation, ensuring fresh produce was stocked and in good condition, and making sure grocery and dairy sections were fully replenished. I trained new team members, monitored performance, and assigned tasks based on store needs. Most of my time was spent merchandising and preparing the shop for the next day. I aimed to create a positive, supportive environment where staff felt comfortable speaking up, while consistently following opening and closing procedures to company standards.
Food service team leader
KFC
07.2015 - 12.2016
- I led daily operations, ensuring food quality, hygiene, and service standards.
- Supervised and supported team members during busy shifts.
- Handled food preparation checks, stock control, and opening/closing duties.
- Trained and coached new staff, promoting a positive team environment.
- Resolved customer queries and complaints professionally.
Education
Certificate III - Horticulture
Melbourne Polytechnic
Epping, VIC01.2022
Certificate III - Business
Alffie
06.2021
Certificate II - Metal fabrication
Holmesglen Institute
Moorabbin, VIC11.2018
Skills
- Strong communication skills
- Positive, proactive, and team-oriented attitude
- Maintain professionalism in all workplace interactions
- Demonstrate a strong work ethic and commitment to tasks
- Excellent customer service and relationship-building abilities
- Strong critical thinking and problem-solving skills
- Confident in reasoning and calculations
- Adaptable and flexible in dynamic, fast-paced environments
- Focused, organised, and attentive to detail
- Business management
Languages
English
Macedonian
Serbian
Croatian
Bulgarian
Timeline
Postal Delivery Officer
Australia Post
01.2023 - 12.2024
Owner
Greenerage
05.2022 - Current
Picker Packer
Gray-Nicolls Sports
01.2020 - 01.2022
Duty Manager
Coles
01.2018 - 12.2019
Food service team leader
KFC
07.2015 - 12.2016
Certificate III - Business
Alffie
Certificate II - Metal fabrication
Holmesglen Institute
Certificate III - Horticulture
Melbourne Polytechnic