Mateja Jokanovic
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Internship position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Steam Cleaner/Hard Floor Scrubber
DPS AND OMINTA CLEANING GROUPS
12.2022 - Current
- Clean, stock and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning etc)
- Perform and document routine inspection and maintenance activities
- Carry out heavy cleansing tasks and special projects
- Notify management of occurring deficiencies or needs for repairs
- Make adjustments and minor repairs
- Stock and maintain supply rooms
- Cooperate with the rest of the staff
- Follow all health and safety regulations
- Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
- Mixed water and chemicals in containers to prepare cleaning solutions.
- Applied rub chemical solutions with hand brushes to carpets and upholstery.
- Inspected cleaning sites to provide cost estimates to customers.
Administrative and QA Assistant
XCER Group
01.2020 - 12.2024
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Maintained clean, neat, and operational facilities to serve program needs.
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Assisted in organising and filing project and business documentation
- Assisted manager in all aspects of business operations.
Waiter/Kitchen Hand
GROUNDED GROCER & CAFÉ
10.2022 - 12.2023
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Communicated with kitchen staff to enable accurate food preparation.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Referee
Dandenong basketball association
04.2019 - 06.2023
- Communicated with fans, coaches, players, and other umpires.
- Explained and taught regulations and rules to players and coaches.
- Inspected sporting equipment for compliance with safety and event regulations.
- Promoted good sportsmanship among players.
- Monitored players to identify any rule violations and issue appropriate penalties.
- Listened to player feedback and communicated with team captains to accurately resolve disputes.
- Coordinated with other referees to execute smooth and consistent games.
- Enforced rules and regulations during games to facilitate safe and fair play.
- Kept track of time and scores during games
Education
Bachelor of Science - Civil Engineering
RMIT University
Melbourne, VIC12-2029
Skills
- Recordkeeping
- Environmental conservation
- Time management
- Administrative tasks
- Professional appearance
- Record preparation
- Problem-solving
- Computer skills
- Carpet and upholstery care
- Sanitization procedures
- Safety protocol adherence
- Quality control standards
- Document preparation
Timeline
Steam Cleaner/Hard Floor Scrubber
DPS AND OMINTA CLEANING GROUPS
12.2022 - Current
Waiter/Kitchen Hand
GROUNDED GROCER & CAFÉ
10.2022 - 12.2023
Administrative and QA Assistant
XCER Group
01.2020 - 12.2024
Referee
Dandenong basketball association
04.2019 - 06.2023
Bachelor of Science - Civil Engineering
RMIT University
Similar Profiles
Roshen Anuhas FonsekaRoshen Anuhas Fonseka
IT Helpdesk & Inventory Management at Ominta Leisure Cleaning Service GroupIT Helpdesk & Inventory Management at Ominta Leisure Cleaning Service Group
Filip MihajlovicFilip Mihajlovic
Steam Cleaner at Ominta CommercialSteam Cleaner at Ominta Commercial
Sahilkumar ChaudhariSahilkumar Chaudhari
Cleaner at OmintaCleaner at Ominta