Summary
Overview
Work History
Education
Skills
Languages
Certification
Reference
Reference
References
References
Timeline
Generic

Mateo Duque Galeano

Darwin, Berrimah,NT

Summary

As such, I do not have enough work experience since I am a person who has recently graduated from high school, but I have all my willingness and discipline to manage a job position and I am willing to learn and do well what corresponds to me, Enthusiastic Housekeeping Supervisor offering many years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines. Efficient professional in facility maintenance management, known for high productivity and ability to complete tasks swiftly and accurately. Possess specialized skills including staff supervision, inventory control, and regulatory compliance. Excel in communication, leadership, and problem-solving, ensuring smooth operation and team cohesion in fast-paced environments. Efficient Cleaning Supervisor known for high productivity and completing tasks swiftly. Specialize in staff training, inventory management, and quality control measures to maintain impeccable cleanliness standards. Excel in communication, leadership, and problem-solving skills, ensuring smooth operation of cleaning teams. Experienced Cleaning Supervisor with background in overseeing both commercial and residential cleaning operations. Possess strong leadership skills, ability to manage team members effectively, and commitment to maintaining high standards of cleanliness. Known for implementing efficient cleaning protocols, ensuring customer satisfaction, and improving overall operational productivity. Demonstrated success in fostering a positive work environment and coaching staff on best practices in cleaning procedures.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cleaning Supervisor

zippy cleaning and mantenance
Darwin City , NT
05.2024 - Current
  • Managed daily cleaning operations and staff of up to 10 cleaners.
  • Supervised the use of chemicals, materials, and equipment for cleaning and maintenance purposes.
  • Created weekly schedules for staff members to ensure proper coverage in all areas.
  • Monitored inventory levels of supplies and equipment to ensure adequate resources are available at all times.
  • Assisted with training new employees on safety protocols, cleaning techniques, and job duties.
  • Provided guidance and support to team members when needed or requested.
  • Coordinated with other departments regarding special events or projects requiring additional cleaning services.
  • Developed procedures for maintaining high standards of cleanliness in public spaces such as restrooms, lobbies, hallways.
  • Collaborated with management teams on various projects relating to facilities upkeep and hygiene.
  • Analyzed data from surveys and feedback forms to identify ways to improve service quality and efficiency.
  • Provided assistance during emergency situations such as floods or fires when necessary.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Verified each completed room against standard plans to maintain consistency.
  • Scheduled routine deep cleans for specific areas within the facility according to established guidelines.

Team Member

Guzman & Gomez
Darwin, Stuart Park, NT
06.2023 - Current
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Collaborated with team members to maximize productivity and efficiency.
  • Resolved customer issues promptly in a professional manner.

Cooker Operator

Mardy's Cafe
Darwin, Casuarina , NT
11.2023 - 11.2024
  • Operated cooker and related equipment to cook food products according to recipes.
  • Set up, operated, and maintained cooking machinery such as steam kettles, fryers, ovens, pressure cookers.
  • Read production orders to determine type of product and quantity to be prepared.
  • Measured ingredients accurately into containers for mixing or cooking purposes.
  • Kept records of batches produced and monitored quality control procedures.
  • Mixed ingredients according to formulas using tools such as blenders or mixers.
  • Cleaned work area and ensured that all safety protocols were followed at all times.
  • Assisted in loading and unloading raw material into cooker machine hoppers safely.
  • Performed maintenance tasks on machines such as lubricating parts and replacing worn components.

Team Member

Darwin Turf Club
Darwin, NT
06.2023 - 09.2024
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.

Cooker Operator

La beach Restaurant
Darwin,cullen Bay, NT
06.2023 - 08.2023
  • Operated cooker and related equipment to cook food products according to recipes.
  • Checked temperatures of cooked product and adjusted controls as needed.
  • Measured ingredients accurately into containers for mixing or cooking purposes.

Education

General English ( Upper Intermediante C1) -

Interncional House
NT
07-2024

High School Diploma -

Juan Maria Cespedes
Medellin, Colombia
12-2022

Advance Dimploma of Civil Construction Desing -

Sydney City Collage of Managment
Darwin, NT

Skills

  • Good time-management skills
  • Punctual and reliable
  • Responsible
  • Attentive
  • Fast learning
  • Team collaboration
  • Practical problem-solving
  • Schedule management
  • Chemical handling
  • Supply coordination
  • Health and safety
  • Scheduling and planning
  • Client relations
  • Task assignment
  • Job tracking
  • Cleaning practices
  • Invoice processing
  • Staff training and development
  • Team performance management
  • Quality improvements
  • Team building
  • Heavy equipment operation
  • Painting
  • Communication
  • Verbal communication
  • Flexible and adaptable
  • Analytical thinking
  • Excellent communication
  • Willing to learn
  • Attention to detail

Languages

English
Full Professional
Spanish
Native/ Bilingual
Italian
Elementary
Portuguese
Limited
French
Elementary

Certification

  • Drivers Licence
  • Construction Induction White Card
  • WA Responsible Service of Alcohol Licence

Reference

Fredy Mauricio Molano 0451765750

Guzman & Gomez Manager

Reference

Andres Hincapie 0418720500

Zippy Cleaning Manager

   

References

Jalil 0410174947

Mardy's cafe owner

References

References available upon request.

Timeline

Cleaning Supervisor

zippy cleaning and mantenance
05.2024 - Current

Cooker Operator

Mardy's Cafe
11.2023 - 11.2024

Team Member

Guzman & Gomez
06.2023 - Current

Team Member

Darwin Turf Club
06.2023 - 09.2024

Cooker Operator

La beach Restaurant
06.2023 - 08.2023
  • Drivers Licence
  • Construction Induction White Card
  • WA Responsible Service of Alcohol Licence

General English ( Upper Intermediante C1) -

Interncional House

High School Diploma -

Juan Maria Cespedes

Advance Dimploma of Civil Construction Desing -

Sydney City Collage of Managment
Mateo Duque Galeano