Mateus Vieira
Stanmore,NSW
Summary
A dedicated and technically proficient IT professional with a proven track record of success gained from working as an intern in computer networking at SENAI and serving in the Brazilian Army's infantry and Information Technology department. Possessing valuable soft skills such as leadership, responsibility, punctuality, and teamwork, as well as technical expertise in network administration, user support, hardware maintenance, and structured cabling. A self-motivated and reliable individual committed to delivering excellent results in the Information Technology field.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Private First Class
Brazilian Army
03.2017 - 02.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
- Monitored systems in operation and quickly troubleshot errors.
Network Technician Intern
SENAI - National Service Of Industrial Learning
01.2016 - 12.2016
- Demonstrated strong analytical, troubleshooting and problem-solving skills.
- Advanced knowledge of large-scale global enterprise network operations and security.
- Provided network support and performed troubleshooting to resolve various WAN/LAN connectivity issues.
- Installed and maintained data and voice circuits through routers, switches and WAN devices.
- Demonstrated proficiency in Linux, virtual platforms and cloud connectivity.
- Documented support procedures, processes and solutions in centralized systems, enabling user self-service.
Education
Technician - Computer Networking And Telecommunications
SENAI - SANTOS DUMOND
Brazil12.2016
Skills
- Network Configuration
- Networking Hardware Installation
- Install Software
- Cable Termination
- Issue Troubleshooting
- LAN and WAN Assessment
- Technical Issues Analysis
- Application Support
Certification
- Introduction to Cybersecurity - CISCO NetAcad
- Cybersecurity Essentials- CISCO NetAcad
- NDG LINUX ESSENTIALS - CISCO NetAcad
- CyberOps Associate - CISCO NetAcad
Timeline
Private First Class
Brazilian Army
03.2017 - 02.2023
Network Technician Intern
SENAI - National Service Of Industrial Learning
01.2016 - 12.2016
Technician - Computer Networking And Telecommunications
SENAI - SANTOS DUMOND
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