Overview
Work History
Skills
Certification
References
Timeline
background-images

Mathew Griffiths

Kelso,NSW

Overview

23
23
years of professional experience
1
1
Certification

Work History

Truck Driver

Doble Express Transport
02.2025 - Current

LG/Samung LINEHAUL Manager

Midstate Freight
01.2024 - 02.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
  • Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
  • Streamlined project delivery processes, significantly reducing time to market for new product launches.
  • Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
  • Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
  • Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
  • Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
  • Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
  • Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
  • Increased market share with strategic business development efforts, expanding into untapped markets.
  • Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
  • Organized professional development programs for staff, leading to improved performance and skill sets.
  • Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Defined clear targets and objectives and communicated to other team members.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Truck Driver

Midstate Freight
01.2023 - 01.2024
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
  • Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
  • Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
  • Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
  • Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
  • Improved fuel efficiency, adopting eco-friendly driving practices.
  • Ensured timely delivery of goods across multiple states, contributing to consistent customer satisfaction.
  • Facilitated smoother operations at warehouses by assisting with inventory management when necessary.
  • Strengthened relationships with clients by providing exceptional service and timely communication.
  • Contributed to culture of safety, participating actively in safety meetings and trainings.
  • Maintained high standards of vehicle cleanliness and organization, ensuring readiness for inspections.
  • Enhanced operational efficiency, providing feedback on route optimizations and warehouse procedures.
  • Collaborated with team members to streamline processes and improve overall efficiency.

Kitchen Installer

Bathurst Furniture and Kitchens
01.2021 - 01.2022
  • Participated in ongoing training sessions to stay current on industry trends and best practices.
  • Collaborated with designers and contractors for seamless integration of kitchen components into overall design plans.
  • Mentored junior installers, sharing best practices for efficient workmanship and outstanding results.
  • Worked closely with other tradespeople on-site like plumbers or electricians to ensure a smooth and efficient installation process.

Line Worker

Package Professionals
01.2021 - 01.2021

Own small business
01.2017 - 01.2021
  • Home, yard, maintenance services, gardening, lawn maintenance, cleaning, carpet cleaning, general handyman services.

Labourer

Brad Beecham, Bathurst
01.2016 - 01.2017
  • Steel fixing and repairing
  • Assistant to tradesman

Brickies Labourer

Jared Scanion, Bathurst
01.2015 - 01.2016
  • General bricklaying duties
  • Assistant to tradesman

Truck driver

CSA Copper Mine, Bathurst
01.2015 - 01.2016
  • Driving trucks/machinery in the mines
  • Working rostered shift work

Farm hand

Murrey Wardman
01.2014 - 01.2015
  • Sheep marking and handling
  • General farm hand duties

Truck driver

Tritton Copper Mine
01.2009 - 01.2014
  • Driving trucks/machinery in the mines
  • Working rostered shift work

Station hand

Ken Wright
01.2008 - 01.2009
  • General daily routine farmhand tasks
  • Caring for livestock and crops

Station hand

Old bundamere
01.2007 - 01.2008
  • General daily routine farmhand tasks
  • Caring for livestock and crops

Roller driver

wilde earth moving
01.2006 - 01.2007
  • Driving machinery in the mines
  • Working rostered shift work

2IC Supervisor

AWB limited
01.2004 - 01.2006
  • Supervision of day to day duties
  • General labouring duties

Station hand

Merryanbone Merion Stud
01.2002 - 01.2004
  • General daily routine farmhand tasks
  • Caring for livestock and crops

Skills

  • Ability to work as an individual, as well as in a team environment Excellent written and verbal communication skills Self motivation, reliable, punctual and a hard working individual Ability to coordinate several tasks simultaneously
  • Very good at supervising and organising a team and being team leader

Certification

Current NSW unrestricted license HR

Current Forklift License

References

Chris Hanrahan - 0481 129 199

Timeline

Truck Driver

Doble Express Transport
02.2025 - Current

LG/Samung LINEHAUL Manager

Midstate Freight
01.2024 - 02.2025

Truck Driver

Midstate Freight
01.2023 - 01.2024

Kitchen Installer

Bathurst Furniture and Kitchens
01.2021 - 01.2022

Line Worker

Package Professionals
01.2021 - 01.2021

Own small business
01.2017 - 01.2021

Labourer

Brad Beecham, Bathurst
01.2016 - 01.2017

Brickies Labourer

Jared Scanion, Bathurst
01.2015 - 01.2016

Truck driver

CSA Copper Mine, Bathurst
01.2015 - 01.2016

Farm hand

Murrey Wardman
01.2014 - 01.2015

Truck driver

Tritton Copper Mine
01.2009 - 01.2014

Station hand

Ken Wright
01.2008 - 01.2009

Station hand

Old bundamere
01.2007 - 01.2008

Roller driver

wilde earth moving
01.2006 - 01.2007

2IC Supervisor

AWB limited
01.2004 - 01.2006

Station hand

Merryanbone Merion Stud
01.2002 - 01.2004

Similar Profiles

CREATE PROFILE
Mathew Griffiths