Summary
Overview
Work History
Education
Skills
Gym and fitness
Timeline
Generic

Mathew Mace

Adelaide,SA

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs.

Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.

Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.


Overview

9
9
years of professional experience

Work History

Manager

Elite Supplements
09.2020 - Current
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Improved marketing to attract new customers and promote business.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Onboarded new employees with training and new hire documentation.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Learned and adapted quickly to new technology and software applications.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Resolved problems, improved operations and provided exceptional service.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Proven ability to learn quickly and adapt to new situations.

Manager

Caffe Buongiorno
02.2015 - 03.2021
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

High School Diploma -

Craigmore High School
Blakeview, SA
12.2004

Skills

  • Sales management
  • Professional and Courteous
  • Business Analysis and Reporting
  • Staff Training and Development
  • Teamwork and Collaboration
  • Process Improvement
  • Staff Development
  • Hiring and Training
  • Budget Administration
  • Financial Management
  • Good Judgment
  • Idea Development and Brainstorming
  • Decision-Making
  • Technical Proficiency
  • Brand Management
  • Product Management
  • Workforce Management
  • Performance Tracking and Evaluation
  • Customer Relationship Management (CRM)
  • Contract Management
  • Verbal and written communication
  • Sales Techniques
  • Business Development
  • Negotiation
  • Marketing
  • Customer Service
  • Cost Control
  • Policy Implementation
  • Task Delegation
  • Networking

Gym and fitness

I am an Gym enthusiasts and very much love everything gym sphere

i currently work in the industry and am always learning about new studies

i implement the motivation and discipline into my everyday or professional setting

Timeline

Manager

Elite Supplements
09.2020 - Current

Manager

Caffe Buongiorno
02.2015 - 03.2021

High School Diploma -

Craigmore High School

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Mathew Mace