Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mathew Nicholls

Killara,NSW

Summary

Talented Senior Project Manager with excellent client oversight and issue resolution talents. Highly effective overseeing multiple tasks and employees at once. Dedicated to detail-oriented leadership and goal-oriented planning. Experienced Senior Project Manager gifted at meeting tight deadlines, driving business opportunities and working well in team-based environments. Engaging and personable to manage key milestones and deliver exemplary customer service. High-achieving Senior Project Manager offering 25+ years of product management and marketing expertise. Well-versed in market trends, sales strategies and customer engagement techniques. Concise and decisive communicator with organizational, multitasking and project management talents.

Overview

39
39
years of professional experience
1
1
Certification

Work History

Senior Project Manager

Finastra
04.2022 - 08.2023
  • Lead the program of work of a new Domestic and International Payments System, onsite at a major Thai Bank to comply with ISO20022.
  • Manage the end-to-end IT program governance for both Domestic Payments and Cross border Payments, such as Immediate Payments, Bahtnet and SWIFT.
  • Actively participate in Committees and Working Groups with Bangkok Bank “C” Level and board members.
  • Participated in Testing, particularly MT103 Pacs 008
  • Ensured alignment of the Bank executives and Finastra executives.
  • Led cross-functional teams across multiple locations for successful project delivery within scope, schedule, and budget constraints.
  • Participated in "Penny Testing" in the Production Environment.
  • Managed local testing of the Finastra product prior to release to the Bank.
  • Alignment of Test Environments, particularly UAT, Staging and Pre-Production.
  • Ensured correct test coverage for the work-stream and alignment of the Bank's Test Cases to the functional requirements.
  • Mentored junior project managers and team members to enhance their skills and career growth.

Senior Project Manager

Allianz Technology
11.2016 - 03.2022
  • Streamlined project management processes by implementing agile methodologies, resulting in improved efficiency and reduced costs.
  • Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
  • Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
  • Led new digital transformation projects at Allianz Technology, including Tele-medicine and Automotive integration, enhancing customer service and digital innovation.
  • Spearheaded the automated testing of mobile apps and desktop platforms, ensuring high-quality, user-friendly digital solutions.
  • Implemented test system alignment strategies, harmonizing testing processes across projects to ensure consistency and efficiency.
  • Reported directly to the board of Allianz Technology Thailand, providing strategic insights and ensuring alignment with corporate objectives.
  • Developed and obtained board approval for a 16-chapter Project Management Plan (PMP), standardizing documentation and risk management processes.
  • Implemented a robust 5x5 risk assessment matrix, elevating project governance standards and enhancing risk visibility and proactive management.
  • Conducted regular one-on-one mentorship sessions with project managers, fostering professional development and enhancing project delivery capabilities.
  • Directed a high-profile project for Allianz Partners Australia, demonstrating exceptional project management acumen and strategic foresight.
  • Ensured organizational compliance and operational excellence through a comprehensive risk management strategy aligned with global compliance and audit requirements.

Delivery Lead

Excite Holidays
11.2015 - 11.2016
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Scrum Delivery for the Company.
  • Managing the “development pipeline” for the Bangkok development team (24 people).
  • Writing Requirements and User Stories for development.
  • Prioritizing development.
  • Introduction of Automated Testing.
  • Test System alignment.
  • Wrote the functional requirements for a GIS lookup system to locate nearest Hotels and Points of Interest.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend and holiday shifts.

Senior Project Manager

Commonwealth Bank
04.2014 - 08.2015
  • Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
  • Delivered new bilateral ATM links between CommBank and several “Other Financial Institutions” for their ATM Network. The new links include high security and EMV features.
  • Represented Commonwealth Bank on Central Bank committees and working groups.
  • Complete delivery responsibility for the ATM Interchanges.
  • Working with internal stakeholders and “Other Financial Institutions” for the closure of scope.
  • Establishing end-to-end governance and reporting.
  • Building and engaging the Development and Test teams and engagement with Architecture, Security and Infrastructure teams.
  • Writing proposals for other Card schemes and a new ATM product featuring Dynamic Currency Conversion for international cards, with the day’s deals integrated into the FX system.
  • Ensuring Business requirements were correct and presented to executives to allow development to progress without delay.
  • Mentoring the business team who were writing requirements and acceptance criteria to produce documentation which provides an appropriate development pipeline.
  • Creation of proposals and discussion papers for Executive management, particularly writing papers on highly technical matters for General Managers.
  • Representing Commonwealth Bank on committees and working groups reporting into the Central Bank (Reserve Bank of Australia).
  • Representing Commonwealth Bank on Industry based ATM and Payments Interchanges.

Scrum Master

Roads And Maritime Services
09.2013 - 12.2013


  • Led the foundation release of the Road Occupancy functionality for NSW Roads, enhancing NSW Traffic Commanders' operational efficiency.
  • Utilized the Pega Systems Platform integrated with Spatial Mapping services and Corporate Data for advanced functionality.
  • Supplemented platform capabilities with custom JavaScript enhancements for specific needs.
  • Acted as Scrum Master, implementing Agile methodologies for the project's successful delivery.
  • Coached the development team in Agile practices, ensuring a smooth transition and adoption.
  • Realigned project methodologies to better fit Agile frameworks, enhancing team flexibility and responsiveness.
  • Conducted thorough grooming sessions for the Product and Sprint Backlogs with both the team and stakeholders.
  • Embedded key Agile ceremonies and practices into the project's workflow to improve project visibility and team communication.
  • Developed and managed a forward-looking delivery plan amidst ambiguous user stories and project scopes.
  • Collaborated with stakeholders to define project scope and document baseline requirements into product features and user stories.
  • Created detailed deployment run-sheets for UAT and production releases, ensuring a structured and efficient rollout process.
  • Mentored a small team, growing from 7 members, in adopting Agile practices and fostering a collaborative team environment.
  • Introduced Selenium for automated testing, enhancing quality assurance processes.
  • Developed a Kanban card wall and burn charts for real-time project tracking and management.
  • Bridged traditional project management practices with Agile delivery, integrating Agile estimation techniques for better project planning and execution.
  • Oversaw the project's go-live and provided continuous production support, ensuring long-term success and functionality.

Senior Project Manager

NBN Co Ltd
02.2011 - 09.2013
  • Led delivery of NBN Co Customer Portal for full-service access, including fibre ordering, trouble ticketing, billing, and outage notifications.
  • Managed an annual budget of $12M and a team of 48 for the large web application integrated with four backend systems using Java and MQ-Series.
  • Oversaw complete project management responsibilities, focusing on financial management, planning, reporting, tracking, and continuous improvement.
  • Faced challenges in delivering fixed scope within strict timelines and adapting Agile methodologies to traditional system integrator methods.
  • Executed the project through 5 incremental releases, enhancing the strategic Customer Service Portal and Corporate Website.
  • Exclusively adopted Agile methodology for project delivery, ensuring flexible and efficient process management.
  • Managed financial aspects of the project, from budgeting to invoicing, including capital and operational expenditures.
  • Hired and led a diverse team, scaling from 7 to 48 members, while managing performance and fostering a strong Agile culture.
  • Implemented Agile practices like road mapping, release planning, continuous delivery, automated testing, and sprint planning.
  • Utilized tools like Jira Greenhopper and Rational Team Concert for project tracking and RSpec, Cucumber for testing.
  • Bridged traditional project management practices with Agile delivery, translating burn-up charts to Gantt charts and integrating Agile estimation techniques.
  • Delivered a B2B gateway component allowing external customers machine access for ordering and trouble-ticket capabilities.
  • Coordinated with multiple subcontractors, managing 32 additional resources for project execution.
  • Managed the entire release lifecycle, ensuring compliance with Agile methodologies and stakeholder expectations.
  • Provided go-live and production support, guaranteeing the project's long-term success and operational stability.

Senior Project Manager

S1 Enterprise
02.2009 - 09.2010
  • Led end-to-end delivery of a critical Intranet/Internet-based transformation program for a large bank, managing a team of 60 and a budget of $20M.
  • Navigated the challenge of adopting Agile methodologies while maintaining high delivery rates and meeting quality targets amid a branch rollout focus.
  • Managed the data centre cutover for new Teller and CRM Systems, including loading approximately 22 million customer profiles and retail banking product information.
  • Addressed the reconciliation of data load exercises and managed to closure of relevant data defects.
  • Oversaw the resolution of over 725 functional scope items across 70 banking areas, building and mentoring a team of 6 Business Analysts, 4 technical analysts, and an Architect.
  • Established a Requirements Traceability Matrix, ensuring all scope items were validated, approved, signed off, and baselined.
  • Designed and negotiated the project plan, detailing analysis, construction, testing, and deployment phases, and setting strategic goals.
  • Transitioned the project team structure from a single scrum to multiple scrums and a scrum of scrums to enhance daily stand-up effectiveness and prioritize backlog items.
  • Led 68 functional and technical workshops over an 8-month period, managing project managers, functional and technical leads, and setting objectives for direct reports.
  • Directed the management of development and delivery schedules, set quality goals, oversaw code deployment, and conducted defect tracking and remediation.
  • Facilitated cutover activities and transitioned to production support, ensuring ongoing development of the production system for post-live sustainability.
  • Engaged in continuous interaction and negotiation with other vendors, driving the project towards successful delivery within scope, time, and budget constraints.

Senior Project Manager

Temenos
11.2006 - 02.2009
  • Led the deployment of the Temenos Core Banking system at Kasikorn Bank, significantly enhancing the bank's competitive edge by enabling faster product market entry.
  • Held comprehensive responsibility for functional and technical system enhancements, project deliverables, and data migration to a new core system aligned with the Financial Services Data Model.
  • Managed the project's end-to-end control, from creating detailed requirements documents to final delivery, ensuring customer satisfaction in collaboration with the Project Director.
  • Provided critical estimates and plans for project base, including for other bids across Asia, securing customer sign-off and managing the offshore development plan.
  • Oversaw project control, tracking, and reporting, including responsibility for the project's profit and loss and ensuring deliverable quality at all management and executive levels.
  • Managed multiple sub-projects, including integration pilots with S1 Enterprise, the ATM network, and IBM legacy systems, along with the implementation of 24x7 processing capabilities.
  • Directed architecture and technical design, including the integration layers between web servers and backend hosts, and led data migration efforts involving 26 workshops and the implementation of IBM Data Stage for migration activities.
  • Managed customer information system feeds, ensuring the transfer of data for approximately 22 million customers and over 60 million accounts, including product information and relationships.
  • Held ownership of web and legacy system integration and the web services strategy, exposing over 250 standard banking services to the bank's service bus.
  • Additional responsibilities included internal and external issue management, serving as the acting Project Director, engaging in pre-sales activities, HR matters, and staff mentoring.
  • Played a key role in the development and presentation of reports, plans, and solutions to stakeholders, including sales prospects, and managed the onboarding and offboarding of international staff.

Senior Project Manager

Hewlett Packard, HP
04.2004 - 11.2006
  • Managed the consolidation and upgrade of infrastructure for a multi-bank ATM and EFT gateway, leading to the successful pilot of 7 different ATM switches into one network.
  • Conducted hardware and network capacity planning, hardware refreshes, and data refresh from various sources for about 45 million accounts, ensuring data reconciliation from member banks.
  • Oversaw executive stakeholder management across several banks and managed custom development projects.
  • Led the mobile phone numbering plan upgrade at AIS Thailand during its transition to Singtel, including cutover planning, test plans, and capacity management for both soft launch and cutover.
  • Managed multiple maintenance upgrades of the Home Location Register (HLR) at AIS, planning database load balancing, executing signaling gateway upgrades, and loading customer data.
  • Directed the CAMEL upgrade for AIS Thailand, involving bulk provisioning of subscriber entitlements for about 25 million subscribers, verification, and network testing.
  • Participated in pre-sales activities and bid & proposal processes for local ASEAN customers, serving as a bid team member and providing sales support.
  • Involved in bid qualification for Nokia Care projects in Beijing, facilitating bid workshops, presenting bids to Nokia, and incorporating stakeholder feedback.
  • Provided estimations and high-level plans for customer proposals, presenting them to Tier 1 and 2 customers.
  • Played a key role in the remediation of projects across Asia, requiring international oversight and expertise.

Senior Project Manager

IBM
04.1994 - 02.2003
  • Presented Legacy Transformation Offering to Tier 1 customers, highlighting benefits of modernizing Legacy applications through Web Enablement.
  • Initiated the CURAM Medical assistance implementation for the Department of Veterans Affairs as a Senior Project Manager.
  • Planned the mobilization and deployment of resources across Asia Pacific, including training needs analysis and managing the training.
  • Managed concurrent Development and Maintenance Projects, including Intranet Enablement of a legacy ordering system upgraded to a Web Application under WebSphere Portal Server using MQ-Series.
  • Re-engineered a time reporting system for over 200,000 employees across Asia Pacific to an “On Demand” application, enhancing time, utilization, and resource management.
  • Managed the maintenance of applications for Television Station Channel 7 in Sydney, which included a support contract with technology Adabas/Natural on Mainframe and won an award for quality improvement.
  • Led a project to clean the name and address database for IBM Customers as part of a global consolidation, targeting a database size of 14 TB on Unix with DB/2.
  • Developed database load programs into relevant business objects and segmented data into over 50 sections for the IBM customer database project, demonstrating the product's profitability through a pilot sales profit.
  • Managed the initial stages of the Deployment of Core Bank at the Cheltenham Building Society and the Pilot at NatWest in the UK as a Deployment Project Manager.
  • Managed and led various projects as a Project Manager and Project Leader, including development work on the Core Banking product RB2020 (Bluegum), onsite Batch Support at Siam Commercial Bank, and multiple ATM Projects in Asia Pacific.
  • Addressed the technological and operational challenges of legacy system modernization, showcasing expertise in deploying modern web technologies and database management.
  • Demonstrated leadership in project management across diverse geographic locations and industries, from healthcare implementations to financial services and media.

Other Roles

Various
04.1984 - 03.1994
  • Gained initial experience as an Application Programmer, Systems Programmer, and Mainframe Operator before 1994.
  • Skilled in programming languages including COBOL, CSP, C, C++, and AppBuilder (HPS), with extensive exposure to CICS, Z/OS, and DB/2.
  • Worked as an Analyst Programmer at FNS (now part of TCS Banks and previously Sunguard Financial Systems), implementing Treasury back-end dealing systems supporting FX, Loans, Futures and Options, Derivatives, and Swaps.
  • Served in various IT roles as an Analyst Programmer at Commonwealth Bank of Australia for 3 years until 1987, contributing to the bank's technological advancements.

Education

Associate Di[loma - Accounting

NSW TAFE
Meadowbank, NSW
11.1985

Skills

  • Requirements Gathering
  • Project Planning
  • Client Relationship Management
  • Meeting facilitation
  • Training and mentoring
  • Project plan development
  • Project Scheduling
  • KPI Tracking
  • Financial Administration
  • Cross-Functional Communication
  • Agile Methodology

Certification

  • Certified Scrum Master, Scrum Alliance - April 2011
  • Certified Project Manager, PMI - March 2000

Languages

English
Native or Bilingual
Thai
Limited Working

Timeline

Senior Project Manager

Finastra
04.2022 - 08.2023

Senior Project Manager

Allianz Technology
11.2016 - 03.2022

Delivery Lead

Excite Holidays
11.2015 - 11.2016

Senior Project Manager

Commonwealth Bank
04.2014 - 08.2015

Scrum Master

Roads And Maritime Services
09.2013 - 12.2013

Senior Project Manager

NBN Co Ltd
02.2011 - 09.2013

Senior Project Manager

S1 Enterprise
02.2009 - 09.2010

Senior Project Manager

Temenos
11.2006 - 02.2009

Senior Project Manager

Hewlett Packard, HP
04.2004 - 11.2006

Senior Project Manager

IBM
04.1994 - 02.2003

Other Roles

Various
04.1984 - 03.1994

Associate Di[loma - Accounting

NSW TAFE

Similar Profiles

CREATE PROFILE
Mathew Nicholls