Mathew Pringle
Kerang,VIC
Summary
Dynamic grocery team member at Woolworths Supermarket, recognized for exceptional customer service and effective stock management. Proven ability to maintain cleanliness and hygiene while ensuring appealing displays. Skilled in product rotation and teamwork, consistently enhancing customer satisfaction and operational efficiency. Committed to upholding safety standards in a fast-paced environment.
Overview
21
21
years of professional experience
Work History
Grocery Team Member
Woolworths Supermarket
08.2018 - Current
- Collaborated with team members to complete daily tasks, ensuring smooth operation of the grocery store.
- Provided exceptional customer service, answering questions and helping customers locate items.
- Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
- Maintained food safety standards by properly storing perishable items and monitoring expiration dates.
- Unloaded produce items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality.
- Handled customer complaints with patience and understanding, working towards a satisfactory resolution for both parties.
Apprentice Farmer
F J and M Kelly
01.2009 - 08.2018
- Expanded knowledge of current agricultural trends through continuous learning via courses, conferences, webinars, and research publications.
- Developed essential skills in equipment operation and maintenance for efficient use of tractors, plows, seeders, and other farm machinery.
- Rotated animals between grazing areas to provide enough access to food.
Baking Apprenticeship
Barham Bakery
03.2004 - 03.2008
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Skills
- Store maintenance
- Stock management
- Cleanliness and hygiene
- Shelf stocking
- Price tagging
- Maintaining displays
- Product rotation
- Handling perishables
- Customer service
- Excellent communication
- Teamwork and collaboration
- Safety standards
- Customer service-focused
Timeline
Grocery Team Member
Woolworths Supermarket
08.2018 - Current
Apprentice Farmer
F J and M Kelly
01.2009 - 08.2018
Baking Apprenticeship
Barham Bakery
03.2004 - 03.2008
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