Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Mathew Robertson

Perth,WA

Summary

Results-driven professional with 7+ years of experience in site administration, operations management, and interior design. Skilled in leading teams, optimising processes, and ensuring client satisfaction across hospitality, construction, and mining sectors. Proven expertise in staff mobilisation, accommodation management, and maintenance coordination for large-scale projects, consistently maintaining operational efficiency and high client satisfaction in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Cleaning Manager

Civeo Australia
12.2024 - Current
  • Oversee the housekeeping and mine site cleaning and operations .
  • Develop and manage effective rostering systems to optimise staffing and reduce operational downtime.
  • Coordinate cleaning schedules using INX software, ensuring all operations are efficient and compliant.
  • Lead a team of cleaning staff, providing motivation and continuous professional development.
  • Improved overall cleanliness by implementing efficient cleaning procedures and utilising appropriate tools and equipment.
  • Implement training programs to enhance team productivity and maintain quality standards.
  • Liaise with clients to ensure service satisfaction and address any concerns promptly.


Site Administration

Civeo Australia
05.2023 - 12.2024
  • Manage the mobilisation of staff to site using INX and standard operational processes.
  • Oversee roster management to ensure smooth operation and compliance with staffing requirements.
  • Book and manage accommodation for residents at PLS Carlindi, RDV, and Tambrah Camps using INX software.
  • Lodging and tracking of maintenance requests using Pronto, ensuring timely resolutions and minimal disruption.

Interior Designer

Coco Republic
11.2018 - 08.2022
  • Develop interior design schemes from concept through to installation, ensuring each project aligns with client expectations and brand identity.
  • Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
  • Manage client relations, sales, and business development, building long-term relationships and growing revenue.
  • Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.
  • Coordinate the installation of furniture, finishes, and other design elements.
  • Curate and manage the visual merchandising of showroom displays and display suites, showcasing products to maximum effect.
  • Lead the interior design team in Perth, fostering collaboration and delivering exceptional design solutions.
  • Mentor and guide design consultants and sales teams, enhancing their skills and performance.
  • Consistently hit sale targets and KPI's.

Education

Diploma - Interior Design

CATC Design College
01.2012

Skills

  • Site Administration
  • Team Leadership & Development
  • Rostering and scheduling
  • Accommodation & Booking Management (INX)
  • Maintenance Request Handling (Pronto)
  • Client Relations & Communication
  • Health & Safety Compliance
  • Procedure Development & Implementation
  • Customer service-focused
  • Health and safety

Accomplishments

- Achieved 100% full-time staff for housekeeping in April 2025, reducing casual staffing reliance.
- Managed accommodation and cyclone safety procedures during the February 2025 cyclone lockdown.
- Led RDV and Tambrah villages’ administration, streamlining processes during mobilisation and ongoing operations.
- Optimised accommodation during extended peak periods in Tambrah Village, ensuring smooth operations.
- Developed schedules for the Pilot Day Stays, maximising room availability during peak times.
- Maintained high client and resident satisfaction through proactive communication and service.
- Implemented locker, key, and accommodation management procedures across all villages.
- Stepped in as Assistant Village Manager in June 2025, showing flexibility and leadership.
- Created staff progression plans for transitioning into mine site and other departments.
- Selected to travelled to China to learn product design and construction, gaining valuable industry insights.
- Helped open Perth's first Coco Republic store, developing the design team and overseeing visual merchandising during COVID-19 restrictions.

Timeline

Cleaning Manager

Civeo Australia
12.2024 - Current

Site Administration

Civeo Australia
05.2023 - 12.2024

Interior Designer

Coco Republic
11.2018 - 08.2022

Diploma - Interior Design

CATC Design College

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Mathew Robertson