Mathew Stacey
AAlstonville ,NSW
Summary
Dynamic Service Technician with extensive experience at Chubb, excelling in fire system installation and safety inspections. Proven ability to troubleshoot and resolve issues efficiently while delivering exceptional customer service. Recognized for maintaining high standards of equipment functionality and fostering team collaboration in high-pressure environments.
Dependable service technician polished in building client loyalty and maintaining service standards. Hardworking troubleshooter and multitasker with several years of hands-on experience completing various services and repairs. In-depth understanding of blueprints and schematics.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Service Technician
Mats fire works
Alstonville
06.2022 - Current
- Followed all safety protocols while performing work in potentially hazardous environments.
- Tested repaired items to ensure functionality before returning them to customers.
- Inspected equipment for proper operation and safety hazards prior to use.
- Installation and maintenance of all fire systems including programming and testing
Service Technician
Firestop
Goonellabah
06.2018 - 06.2022
- Followed all safety protocols while performing work in potentially hazardous environments.
- Tested repaired items to ensure functionality before returning them to customers.
- Inspected equipment for proper operation and safety hazards prior to use.
- Installation and maintenance of all fire equipment including programming and testing
Landscaper
Mat Stacey
Alstonville
06.2011 - 06.2018
- Ensured proper disposal of all waste generated from job sites.
- Cleaned up debris after completing jobsite tasks.
- Laid sod on prepared surfaces for a finished look of the landscape design.
- Installation and maintenance of decking, gardens, retaining walls and other landscaping construction
Service Technician
Chubb
Goonellabah
06.2001 - 06.2011
- Followed all safety protocols while performing work in potentially hazardous environments.
- Tested repaired items to ensure functionality before returning them to customers.
- Inspected equipment for proper operation and safety hazards prior to use.
Security/Commercial Cleaner
Icc
Bathurst
06.1998 - 06.2001
- Commercial cleaning of shopping centres
- Security of shopping centres
- Maintenance of shopping centres
Sales/Sales Assistant
Crt
Bathurst
06.1994 - 06.2000
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Provided excellent customer service to clients in person and over the phone.
- Assisted customers with returns, exchanges and refunds.
- Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
- Greeted customers and provided assistance with product selection.
- Attended staff meetings to discuss new products or changes in store policy or procedure.
- Performed regular price checks to ensure competitive pricing.
Education
Cert 3 - Horticulture
Tafe
Wollongbar 12-2018
Cert 4 - Landscape Construction
Tafe
Wollongbar 12-2018
Cert 2 - Horticulture
Tafe
Wollongbar 12-2017
Telecommunications - Elv Comms
Tafe
Wollongbar 12-2011
Skills
- Equipment maintenance
- Fire system installation
- Safety inspections
- Troubleshooting techniques
- Functional testing
- Customer service
- Preventive maintenance
- Problem solving
- Time management
- Team collaboration
- Communication skills
- Work with minimal supervision
- Equipment demonstration
- Expertise in installations
- Technical support
- Troubleshooting and Diagnostics
- Troubleshooting skills
- Testing and evaluation
Certification
- White card
- Ewp licence
- Elv comms licence
- Lr drivers licence
Affiliations
- 26 years of competitive martial arts
- 18 years of being a martial arts instructor as well as running on gym
Timeline
Service Technician
Mats fire works
06.2022 - Current
Service Technician
Firestop
06.2018 - 06.2022
Landscaper
Mat Stacey
06.2011 - 06.2018
Service Technician
Chubb
06.2001 - 06.2011
Security/Commercial Cleaner
Icc
06.1998 - 06.2001
Sales/Sales Assistant
Crt
06.1994 - 06.2000
Cert 3 - Horticulture
Tafe
Cert 4 - Landscape Construction
Tafe
Cert 2 - Horticulture
Tafe
Telecommunications - Elv Comms
Tafe