Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mathew T John

Adelaide,SA

Summary

Proven leader with a track record of enhancing team efficiency and workflow at Gulf Autotech and Nithya Super Market. Excelled in personnel management and process updates, boosting team performance through strategic employee motivation. Skilled in employee relations, significantly improved customer satisfaction by implementing targeted service training. Motivated Assistant Supervisor eager to take on increasing responsibility to enhance business operations. Offering 3 years of experience in Retail industry and willingness to take on any function using resourceful and adaptable approach.

Overview

3
3
years of professional experience

Work History

Assistant Supervisor

Gulf Autotech
02.2024 - Current
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Supported Supervisor by preparing production reports and collating quality documentation.
  • Set overall vision and provided team leadership.

Supervisor

Nithya Super Market
01.2022 - 01.2024
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Developed and implemented customer service policies to enhance satisfaction.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Solicited customer feedback to identify and improve on areas of weakness.

Education

MBA - Business Analyitics

Flinders University
Adelaide, SA
09.2025

Bachelor of Arts - Commerce

Rajagiri College of Social Sciences
India
05.2023

Skills

  • Process updates
  • Employee motivation and discipline
  • Personnel Management
  • Employee Relations

Timeline

Assistant Supervisor

Gulf Autotech
02.2024 - Current

Supervisor

Nithya Super Market
01.2022 - 01.2024

MBA - Business Analyitics

Flinders University

Bachelor of Arts - Commerce

Rajagiri College of Social Sciences
Mathew T John