Mathew Troutman-Greenwood
Umina Beach,NSW
Summary
Proven leader at Liqourland with a track record of enhancing store performance and fostering a positive work culture. Excelled in customer engagement and data analysis, boosting sales through strategic merchandise displays. Skilled in time management and computer applications, adept at mentoring staff and optimizing operational efficiency
Overview
12
12
years of professional experience
Work History
Assistant Store Manager
Liqourland
01.2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions on a weekly basis.
- Assisted Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Sale Assistant - Part Time
Liqourland
05.2022 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proved successful working within tight deadlines and a fast-paced environment.
Sales Assistant - Casual
Liqourland
11.2019 - 05.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
Delivery Driver
Domino's Pizza
01.2015 - 03.2019
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Staff Member
McDonalds
02.2012 - 05.2014
- Participated in team-building activities to foster teamwork and collaboration.
- Developed and improved time management and organizational skills to maximise personal productivity.
Education
Bachelor of Information Technology (Transferred) - 2016 - 2017
University of Newcastle
Newcastle, NSWBachelor of Education - Information Technology (Current-Paused) 2017 -
University of Newcastle
Newcastle, NSWHigh School Diploma -
Brisbane Water Secondary College
Woy Woy, NSW12.2015
Skills
- Customer Service and Engagement
- Quick Learner
- Keen eye for Detail
- Attentive Problem Solver
- Time Management
- Data Entry
- Computer Skills
Timeline
Assistant Store Manager
Liqourland
01.2024 - Current
Sale Assistant - Part Time
Liqourland
05.2022 - 01.2024
Sales Assistant - Casual
Liqourland
11.2019 - 05.2022
Delivery Driver
Domino's Pizza
01.2015 - 03.2019
Staff Member
McDonalds
02.2012 - 05.2014
Bachelor of Information Technology (Transferred) - 2016 - 2017
University of Newcastle
Bachelor of Education - Information Technology (Current-Paused) 2017 -
University of Newcastle
High School Diploma -
Brisbane Water Secondary College
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