Mathew Vincent
Perth,Australia
Summary
Experienced professional with extensive background in sales, customer service, and project management. Proven track record in leading teams, exceeding sales targets, and maintaining excellent client relationships. Skilled in navigating high-pressure environments and delivering exceptional results. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Supervisor
Linkforce Engineering
01.2018 - 01.2024
- Directed a team of engineers and technicians, ensuring projects were completed on time, within budget, and to high standards
- Managed client relations, providing updates and resolving issues to ensure satisfaction and retention
- Implemented innovative solutions to reduce downtime and enhance project outcomes.
Lead Hand/Scaffolder
Pilbara Access WA
03.2017 - 11.2017
- Managed scaffolding setups efficiently, ensuring all installations met predefined safety and quality standards
- Led a team that consistently met project timelines, improving productivity by 15%
- Negotiated with stakeholders to facilitate smooth project executions and resolve issues.
Sales Representative
The Bose Store, Subiaco
01.2010 - 01.2016
- Consistently exceeded sales targets through expert product demonstrations and strategic customer engagement
- Delivered exceptional customer service, fostering repeat business and high customer satisfaction
- Developed a deep understanding of audio technology, effectively matching products to customer needs.
Custom Home Theatre Installation Specialist
Networked Homes
01.2008 - 01.2010
- Installed and configured high-end custom home theatre systems tailored to client specifications
- Provided expert advice and personalized service, enhancing customer satisfaction and engagement
- Delivered user training and system demonstrations, ensuring clients were fully satisfied with their setups.
Education
High School Diploma -
Dianella Secondary College
180 Nollamara Ave Dianella, Perth 12.2005
Skills
- Leadership & Management: Proven ability to lead and manage teams across various projects
- Client Relations: Strong ability to build and maintain relationships, ensuring client satisfaction and retention
- Sales & Marketing: Expert in employing strategies that effectively increase sales and market engagement
- Problem Solving: Skilled in identifying and resolving issues quickly to minimize impacts on operations
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
Certification
- Basic Rigger & Dogman
- Advanced Scaffolder
- BOSIET (HUET) & MSIC License
- Senior First Aid
- Confined Spaces & Gas Test Atmospheres
- Safe Working at Heights
- Elevated Working Platform (EWP)
- Front End Loader
- Emergency Management
- Chevron Gorgon Inducted
Personal Information
Nationality: Australian Citizen
Timeline
Supervisor
Linkforce Engineering
01.2018 - 01.2024
Lead Hand/Scaffolder
Pilbara Access WA
03.2017 - 11.2017
Sales Representative
The Bose Store, Subiaco
01.2010 - 01.2016
Custom Home Theatre Installation Specialist
Networked Homes
01.2008 - 01.2010
High School Diploma -
Dianella Secondary College
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