Hello, I am a self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. With the ability to say that I am also a person who performs well under pressure, in teams or by myself. Work Ethic is top notch, a can-do attitude is always onboard & customer focus mindset to top it off.
Overview
11
11
years of professional experience
Work History
Owner
MCA Home Improvements
10.2022 - Current
Leasing with different outside companies to organize materials to effectively meet timelines for works to be completed.
Maintain a portfolio of clients & render any construction works needing to be complete.
Maintaining a work vehicle
Identified issues, analyzed information and provided solutions to problems.
Developed strong communication and organizational skills through working on group projects.
Worked flexible hours across night, weekend, and holiday shifts.
Worked well in a team setting, providing support and guidance.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Installed drywall, siding and other structural components.
Mitigated potential hazards with thorough site cleanup efforts at the end of each workday.
Utilized construction tools and machinery to effectively complete job site projects.
Cleaned and maintained tools, equipment and worksites.
Promoted a positive work environment by demonstrating strong teamwork and communication skills.
Mixed and poured concrete for variety of projects.
Operated forklifts and boom lifts to complete various tasks.
Worked on sites, installing roofs and other exterior components.
Assisted in digging, trenching and backfilling trenches and foundations.
Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
Worked alongside team to accomplish work goals according to schedule.
Loaded, unloaded, and moved material to and from storage and production areas.
Provided labor support to carpenters, masons and other skilled trades.
Maintained organized and clean work areas at all times on job sites.
Sales Consultant
Clintons Toyota
01.2022 - 10.2022
Current achievement is 70 vehicles sold in two months and 13 days - Built and cultivated relationships with customers and turned prospective leads into happy clients by returning messages quickly and answering questions truthfully
Evaluated clients' needs and created plan of action to provide solutions
Exceeded customer requirements with the utilization of tools like Video Presentations for clients who are in isolation & living far away from the dealership
Meet Sales Targets with allowances in market change & Stock allocation
Prepared purchased vehicles and completed final delivery checks
Completed registration paperwork and sales documentation.
Senior Sales Consultant
Peter Warren Automotive Direct Pty Ltd
09.2017 - 12.2021
Monitored and managed staff performance to attain target metrics both individually and team unit
Built and cultivated relationships with customers and turned prospective leads into happy clients by returning messages quickly and answering questions truthfully
Evaluated clients' needs and created plan of action to provide solutions
Exceeded customer requirements with the utilization of tools like Video Presentations for clients who are in isolation & living far away from the dealership
Meet Sales Targets with allowances in market change & Stock allocation
Liaising with other business to organize the new stock to get prepared for sale
Generate $40,000+ in profit per months for the company through a used vehicle market
Liaising with different parts of the business to organize the month to month finalization for the accounting team
Prepared purchased vehicles and completed final delivery checks
Managed 4-strong team of sales personnel
Completed registration paperwork and sales documentation.
Logistical Discrepancy Clerk
Border Express
06.2013 - 08.2017
Liaising with customers who freight has been damaged on route to organize the best course of action to get their good returned and re-shipped in a timely manner
Monitor the number of pallets moving in and out of the warehouse every morning on multiple trucks
Maintained energy and enthusiasm in fast-paced environment
Resolved conflicts and negotiated mutually beneficial agreements between parties
Utilized the use of Forklifts to move pallets of goods from one area to another
Working with management in different areas & shifts to keep the team accountable for the safe delivery to the clients’ products by introducing different processes & Procedures.
Education
High School Certificate -
St Gregory college
10.2010
Skills
Working well under pressure
Business Forecasting
Administrative Management
Sales Tracking
Customer Service
Budget Development
Business Management
KPI Tracking
Labor Relations
Liaising with potential customers and building repot with them to help give them the confidence to buy from me and me only
Building effective long-term relationships with key members of key teams allowing work to be done with no hold ups
Communication Skills with parties internally & externally
TFS Finance trained & accredited for finance within Australia
Objective handling
Being a Strong-willed person who is not scared to take charge & make a decision