Summary
Overview
Work History
Education
Skills
Reference
Languages
Timeline
Generic

Mathieu Garros

Broome,WA

Summary

Detail-oriented Housekeeper well-known for thorough and detailed cleaning services. Reliable and quick-paced worker with excellent attention to detail. Offering strong record of industry performance rooted in integrity and hard work.

Also, a customer-focused hospitality professional dedicated to building long-term loyalty with unparalleled service. Never lets any customer leave unsatisfied and works hard to manage expectations and prevent conflicts. Well-versed in reservation, accounting and hotel management systems.

Overview

14
14
years of professional experience

Work History

Housekeeper

Cowra Motel
Cowra, NSW
09.2024 - 01.2025
  • Reported damage or theft of hotel property to management.
  • Maintained and organized cleaning supplies stock.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Assisted in laundry services including washing, drying, and folding linens.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Restaurant Waiter

Le Refuge
Saint-Gaudens, France
02.2024 - 09.2024
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Collaborated with team members to maximize productivity and efficiency.
  • Analyzed key performance indicators to identify effective strategies.
  • Developed positive customer relationships through friendly greeting and excellent service.

Restaurant Waiter

Shaker Bar
Montreal, Canada
10.2022 - 01.2024
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Provided exceptional service to high volume of daily customers.
  • Always have a special attention for every customers, specially for the loyal customer, remember their habits.

Team Leader Manager

Mc Donalds
Toulouse, France
11.2013 - 05.2019
  • Provided guidance, coaching, and feedback to team members.
  • Delegated work to staff, setting priorities and goals.
  • Resolved conflicts between team members quickly and effectively.
  • Developed and executed training programs to enhance team skills and knowledge, leading to an increase in efficiency.
  • Organized team meetings to discuss progress and challenges.

Waiter's Assistant

La Pyrenne
Sain-Gaudens, France
07.2011 - 11.2013
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Stocked service stations with ice, napkins and straws.
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Handled guest complaints promptly and professionally.

Photographer

GS1 Canada
Montreal, Canada
10.2022 - 08.2023
  • Maintain photography equipment including cameras, lenses, lighting gear, tripods.
  • Determined project goals, locations and equipment needs by studying assignments and consulting with clients or advertising staff.
  • Enhanced, retouched and resized photographs and negatives using airbrushing and other techniques.
  • Create portfolios for clients to showcase work.

Farm Hand

Boyd Metal Work
Cowra, NSW
10.2024 - 02.2025
  • Operated tractors and heavy equipment to meet agricultural site needs.
  • Set up and operated irrigation equipment.
  • Hay season, cut, rack and bale.
  • Mooving, repair Pipes for irrigation everyday.

Education

Bachelor of Arts - Photography

ETPA
France
06-2019

Bachelor Degree - Law

UT1 Capitole
France
06-2013

Senior Secondary - Liberal Studies

Lycée De Bagatelle
France
06-2010

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Task prioritization
  • Problem solving
  • Adaptability and flexibility
  • Conflict resolution
  • Photography techniques
  • Cleaning techniques
  • Equipment maintenance
  • Organizational skills

Reference

  • Peter Boyd contact : 0427 455 288

I work for the Boyd Family in Australia, i complete my 88 days here and more.

Languages

English
Professional
French
Native/ Bilingual
Spanish
Elementary

Timeline

Farm Hand

Boyd Metal Work
10.2024 - 02.2025

Housekeeper

Cowra Motel
09.2024 - 01.2025

Restaurant Waiter

Le Refuge
02.2024 - 09.2024

Restaurant Waiter

Shaker Bar
10.2022 - 01.2024

Photographer

GS1 Canada
10.2022 - 08.2023

Team Leader Manager

Mc Donalds
11.2013 - 05.2019

Waiter's Assistant

La Pyrenne
07.2011 - 11.2013

Bachelor of Arts - Photography

ETPA

Bachelor Degree - Law

UT1 Capitole

Senior Secondary - Liberal Studies

Lycée De Bagatelle
Mathieu Garros