Mathilda Faiwolok Nori
Administration and HR personnel
Port Moresby ,WESTERN (PAPUA NEW GUINEA)
Summary
I am an experienced office administrator known for being highly organized and flexible, offering my dedication and ability to handle/lead office administrative work effectively. I have key functional administrative skills and abilities as follows;
- Well-developed computer skills – Microsoft Package
- SAP/Ellipse Experienced
- Inflight/Allesco Experienced
- Strong organizational and staffing skills
- Leadership skills.
- Ability to prioritize and handle stress in fast paced environment
-Excellent oral and written communication skills
- Team member who is always willing to achieve positive outcomes
- Highly self-motivated
- Accountability and team work
- Time Management
- Responsible and accountable
- Organized and logical thinker
-Creativity
- Training skills
- Administrative Skills
- Planning/Event Planning Skills
- Skills in counseling and ministering the Word of God (Pastoral Duties)
- Excellent team participant and manager
- Organize work permits for consultants within the Department.
- Possessed Driving Skills.
- Plan and coordinate administrative procedures and systems
Overview
18
18
years of professional experience
Work History
Administration Officer
Ok Tedi Mining Limited
Tabubil, WESTERN (PAPUA NEW GUINEA)
08.2005 - Current
- Processed purchase orders, service contracts and financial reports.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Aided colleagues, managers and customers through regular communication and assistance.
- Drafted and distributed invoices for outstanding payments.
- Managed team petty cash, purchase orders and account transactions.
- Monitored and updated employee database and managed scheduling for team.
- Managed daily payment processing and drafted related financial documents.
- Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
- Produced detailed reports to track trends and keep senior management informed.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Interpreted management directives to define and document administrative staff processes.
- Standardized office structures and processes to promote collaboration and increased performance.
- Implemented improved processes for data extraction with less errors and faster processing.
- Improved operations through schedule management of board meetings, travel itineraries and agenda plans.
- Coached employees through day-to-day work and complex problems.
- Maintained current and compliant financial records, monitoring and addressing variances through detailed analyses.
- Administered yearly budget to manage office requirements such as service contracts, postage costs and supply replenishment.
- Drove workflow improvements by streamlining processes.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
Administration Team Leader
Ok Tedi Mining Limited
Tabubil, WESTERN (PAPUA NEW GUINEA)
02.2012 - 09.2012
- Coordinated and negotiated resolutions to complex problems.
- Advised leadership on implications, key issues and relationships to interest groups and recommended courses of action.
- Maintained interdepartmental relations with other services to accomplish goals.
- Monitored work performance to satisfy requirements.
- Provided leadership with objective, independent assessments and recommendations for operational policies.
- Coordinated, vetted and staffed policies or issues.
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Gathered, organized and input information into digital database.
- Generated reports detailing findings and recommendations.
- Coached staff on daily performance and conducted evaluations to constructively address concerns.
Executive Administrative Assistant
Ok Tedi Mining Limited
Tabubil, WESTERN (PAPUA NEW GUINEA)
05.2006 - 08.2006
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and updated schedules for executives.
- Used software to coordinate meetings, appointments and tasks senior executives.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Scheduled appointments and handled calenders for senior leadership.
- Prepared presentations, materials and documentation for use executives in meetings and engagements.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Transcribed phone messages and relayed to appropriate personnel.
- Updated executives on changing business needs by thoroughly documenting internal and client meetings.
- Gathered documents, data and formulated analytics to prepare issues for discussion and reports for review.
- Offered assistance, collaboration and clerical support to auditors throughout entire review process.
- Implemented updated policies and practices for organization and monitored effect.
- Organized and coordinated conferences and monthly meetings.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Processed travel expenses and reimbursements for executive team and senior management group.
Education
Bachelor of Business -Human Resource Management
James Cook University
Townsville, QLD2025
Diploma in Business -Human Resource Management
Divine Word University
Madang, Madang Province, Papua New Guiea03.2008
Diploma in Business - Business Administration
Lae Technical College
Le, Morobe Provicne, Papua New Guinea12.2004
Skills
- Employee Timesheet Processing
- Accounts Payable and Receivable
- Policy and Procedure Modification
- Meeting Support
- Operational Efficiency
- Database Administration
- Document Uploading
- Office Supplies and Inventory
- Staff Meetings
- Business Correspondence
- Document Control
- Human Resources Department Processes
- Supplier Liaison
- Customer Service Process Improvement
- Corporate Communications
- Hotel Reservations
- Financing Requirements
- Material Preparation
- Training Program Implementation
- Pastoral Counseling
- Marketing Brochures
- Logistics Support Services
- Appointment Booking
- Microsoft Applications
- Letters and Documentation
- Transport Logistics
- Motivational Leadership
- Administrative Arrangements
- HR Support
- Training Initiatives
- Documentation
Providing Life skill Training
What I am most passionate about:
I am passionate about learning new things and one of the things that I love the most in doing apart from my profession is training women and youths in local communities in terms of floriculture and table skirting designs.
And this can help and empower them to produce good outcome when doing floral arrangements and creating effective skirting designs through organising events like church conferences, weddings, funerals and birthday parties, etc.
In doing so, my passion of learning can open many doors and broaden my horizons and when I impart what I have learnt, I know my God will fill me with new knowledge and wisdom to train and teach more.
Because learning is a gift from God that continuously gives to the person who is nurturing and growing their knowledge. And I know that through my passion of learning, it will help me to meet new people and develop a deeper understanding.
Timeline
Administration Team Leader
Ok Tedi Mining Limited
02.2012 - 09.2012
Executive Administrative Assistant
Ok Tedi Mining Limited
05.2006 - 08.2006
Administration Officer
Ok Tedi Mining Limited
08.2005 - Current
Bachelor of Business -Human Resource Management
James Cook University
Diploma in Business -Human Resource Management
Divine Word University
Diploma in Business - Business Administration
Lae Technical College
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