Mathis Edmonds
Ocean Grove,VIC
Summary
Proven team player with a strong work ethic, demonstrated through impactful service at Adventure Park and as a Soccer Referee for Football Victoria. Excelling in customer service and quick thinking, I've significantly enhanced guest satisfaction and promoted fair play, showcasing my ability to handle high-pressure situations and multitask efficiently.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front of House Employee
Adventure Park
12.2023 - Current
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
Soccer Referee
Football Victoria
05.2022 - Current
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
- Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
- Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
- Strengthened teamwork abilities by collaborating closely with assistant referees to make accurate offside calls or identify foul play incidents outside my line of sight.
Education
No Degree - High School
Christian College Geelong
Waurn Ponds, VICSkills
- Strong Work Ethic
- Team player attitude
- Positive demeanor
- Quick Thinking
- Patience and Tolerance
- Handling Complaints
- Cash handling proficiency
- Customer Service
- Multitasking and Organization
Certification
Level 4 Referee Certification - Football Victoria
Timeline
Front of House Employee
Adventure Park
12.2023 - Current
Soccer Referee
Football Victoria
05.2022 - Current
No Degree - High School
Christian College Geelong
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