Matias Norero Vial
Melbourne,VIC
Summary
Analytical accountant recognized for implementing effective cost-saving measures and coordinating audits. Strong background in payroll administration and financial reporting, ensuring accurate compliance and enhancing decision-making processes.
Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.
Overview
5
5
years of professional experience
Work History
General Accountant
AC Hotel by Marriott
05.2025 - 11.2025
- Prepared monthly financial statements and reports for management review, supporting informed decision-making.
- Coordinated internal audits, ensuring compliance with policies and identifying areas for process improvement.
- Assisted in budget preparation, analyzing variances to enhance financial planning accuracy.
- Trained junior staff on accounting software systems, fostering a collaborative team environment.
- Implemented cost-saving measures through thorough analysis of operational expenses, contributing to overall profitability.
- Managed accounts payable and receivable functions, maintaining accurate records and timely payments to vendors while collecting outstanding invoices.
- Ensured tax compliance by preparing quarterly sales tax returns and assisting with annual income tax filings.
Accounting Clerk
Courtyard by Marriott
05.2023 - 05.2025
- Processed invoices and payments accurately, ensuring timely financial transactions.
- Reconciled bank statements monthly, enhancing account management efficiency.
- Conducted detailed audits of daily revenue reports to ensure accuracy and compliance.
- Reconciled discrepancies in financial records, collaborating with departments to resolve issues promptly.
- Evaluated internal controls and implemented improvements to enhance financial reporting processes.
- Trained junior staff on auditing procedures and software utilization for improved efficiency.
Front Desk Agent
W Hotel
12.2021 - 05.2023
- Coordinated with housekeeping to maintain room availability and cleanliness standards.
- Processed payments and maintained accurate cash handling procedures at the front desk.
- Maintained knowledge of hotel policies and procedures to provide consistent service delivery.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Increased customer loyalty with exceptional communication skills and personalized service.
Front Desk Agent
Courtyard by Marriott
05.2021 - 12.2021
- Welcomed and checked in guests, ensuring a smooth arrival experience.
- Managed phone inquiries, providing information on hotel services and local attractions.
- Assisted with reservations, effectively utilizing property management systems for accuracy.
- Handled guest requests and complaints promptly to enhance overall satisfaction.
Front Desk Receptionist
Courtyard by Marriott
02.2021 - 04.2021
- Greeted and directed guests, enhancing first impressions and guest satisfaction.
- Managed phone inquiries, providing accurate information on services and reservations.
- Coordinated check-in and check-out processes, ensuring efficiency and guest comfort.
- Resolved guest complaints promptly, contributing to positive experiences and loyalty.
- Collected room deposits, fees, and payments.
Education
BBA - Business Administration And Management
Universidad Andres Bello
Santiago, Chile12.2024
BBA - Tourism And Hotel Management
Universidad Andres Bello
Santiago, Chile12.2020
Skills
- Bank reconciliation
- Team building
- Payroll administration
- Budget forecasting
- PeopleSoft
- IFRS compliance
- Guest relations
- Hospitality services
- Reservations
- Tourism knowledge
- Conflict and issue documentation
- Fluent in Spanish and English
Languages
Spanish
Native or Bilingual
English
Full Professional
Portuguese
Elementary
Timeline
General Accountant
AC Hotel by Marriott
05.2025 - 11.2025
Accounting Clerk
Courtyard by Marriott
05.2023 - 05.2025
Front Desk Agent
W Hotel
12.2021 - 05.2023
Front Desk Agent
Courtyard by Marriott
05.2021 - 12.2021
Front Desk Receptionist
Courtyard by Marriott
02.2021 - 04.2021
BBA - Business Administration And Management
Universidad Andres Bello
BBA - Tourism And Hotel Management
Universidad Andres Bello