Matiesse Gercovich Dodorico
Summary
Experienced with providing excellent customer service and maintaining organized store environments. Utilizes product knowledge and effective communication to meet customer needs and drive sales. Track record of working well with team members, ensuring smooth operations and positive shopping experience. Excellent communication with team members and customers, providing everyone with a postive experience.
Overview
9
9
years of professional experience
Work History
Retail Worker
Kmart
08.2022 - 06.2025
- Underwent multiple management training shifts, where I managed the team, handled the tills and closed the store.
- Provided exceptional customer service, addressing inquiries and resolving issues effectively.
- Collaborated with team members to enhance store presentation and optimize product displays.
- Trained new staff on operational procedures, promoting adherence to company policies and standards.
- Implemented promotional strategies to boost sales and improve customer engagement within the store.
- Analyzed customer feedback to identify areas for improvement in service delivery and product offerings.
- Assisted in maintaining a clean and organized store environment, adhering to safety standards consistently.
Food Service Worker
KFC
03.2022 - 02.2024
- Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced setting.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
Canteen Volunteer Work
Hadfield Football Club
04.2016 - 10.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Food Service Worker
Dominos
09.2021 - 03.2022
- Prepared food items according to company standards and customer specifications.
- Operated kitchen equipment safely and efficiently in high-volume environment.
- Maintained cleanliness and organization of workstations and dining areas.
- Collaborated with team members to ensure timely order fulfillment during peak hours.
- Provided excellent customer service through effective communication and problem-solving skills.
Education
Bachelor - Nursing
Australian Catholic University
Fitzroy, VIC10-2027
High School Diploma -
Catholic Regional College North Keilor/Sydenham
Melbourne, VIC10-2024
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Food handling
- Hygiene and cleanliness
- Leadership skills
- Time management
Timeline
Retail Worker
Kmart
08.2022 - 06.2025
Food Service Worker
KFC
03.2022 - 02.2024
Food Service Worker
Dominos
09.2021 - 03.2022
Canteen Volunteer Work
Hadfield Football Club
04.2016 - 10.2022
Bachelor - Nursing
Australian Catholic University
High School Diploma -
Catholic Regional College North Keilor/Sydenham
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