Matilda Clarke
Jerseyville
Overview
3
3
years of professional experience
Work History
BOH /FOH Team Member
Horseshoe Bay Kiosk
South West Rocks
08.2023 - 06.2025
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Built a strong working relationship with colleagues to foster a team-oriented atmosphere, resulting in seamless service delivery.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Utilized POS system to receive and process food and beverage orders.
Waitress
The Heritage Cafe
South West Rocks
05.2022 - 08.2023
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Inspected dishes and utensils for cleanliness.
Skills
- Greeting guests
- Order taking
- Cleanliness
- Money handling
- Payment processing
- Safe food handling
Timeline
BOH /FOH Team Member
Horseshoe Bay Kiosk
08.2023 - 06.2025
Waitress
The Heritage Cafe
05.2022 - 08.2023