Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Matilda Edsall-French (01/11/2006)

Heathcote,VIC

Summary

I'm a dedicated individual with a great ability to work independently or alongside a team, ensuring excellent customer service and a strong care for patients. A bright and bubbly personality who is willing to learn new tasks everyday.

Overview

2
2
years of professional experience
2
2
Certifications

Work History

Receptionist

Heathcote Primary Health
Heathcote, VIC
02.2025 - 09.2025
  • Greeted patients warmly upon arrival at clinic.
  • Scheduled appointments efficiently using Best Practice software .
  • Managed patient check-in and check-out processes smoothly, with 3 point ID check.
  • Answering incoming phone calls, making outgoing phone calls, and transferring calls to appropriate departments.
  • Sorted the daily mail.
  • Confirmed following day appointments and rescheduled appointments.

Front End Cashier

IGA
Heathcote, VIC
08.2023 - 03.2025
  • Customer service.
  • Managed the front end cash register and handled cash and eftpos payments.
  • Maintained a clean and tide area for the time of my shift.
  • Packed groceries how customers wished for them to be packed.
  • Balanced tills at the end of shifts.
  • Ability to work under pressure and get through a busy period efficiently.

Education

Year 12 -

Bendigo Senior Secondary College
Bendigo
10-2024

Year 10 -

Bendigo South East College
Flora Hill
12-2022

Skills

  • Appointment scheduling
  • Patient management and triaging of appointments
  • Cash handling and eftpos transactions
  • Management of front reception and front end of shop
  • Ensuring good relationships with patients and customers
  • Incoming and outgoing calls
  • Relationships with doctors, nurse and other co workers
  • Strong communication with eye contact
  • Attention to detail

Certification

Certificate III in Make up and Beauty

References

  • Dr Maureen Siapno (Senior GP, Heathcote Primary Health) 0432 624 032
  • Shelly Doherty (Front End Manager, Heathcote IGA) 0431 811 163

Timeline

Receptionist

Heathcote Primary Health
02.2025 - 09.2025

Front End Cashier

IGA
08.2023 - 03.2025

Year 12 -

Bendigo Senior Secondary College

Year 10 -

Bendigo South East College

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Matilda Edsall-French (01/11/2006)