Matilda Heath
Perth,WA
Summary
As a recently graduated high school student with a strong social drive, I am looking for new and exciting opportunities. Currently engaged in casual work, I am eager to transition into more challenging roles that align with my interests and skills. I am passionate about maintaining a healthy and active lifestyle, and I thrive on making connections, both personally and professionally. Ready to begin new adventures, I am enthusiastic about exploring diverse job environments, making friends, and creating opportunities for personal and professional growth.
Overview
4
4
years of professional experience
Work History
Team Member
Coles
05.2023 - Current
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- As an example, go above and beyond to ensure that customers receive the product or are informed of another location in case it is not available.
Retail Assistant
Thingz
07.2021 - 02.2023
- Gained knowledge of strategic sales methods and excellent customer service abilities.
- Taking inventory, handling cash, and upselling were all part of the job.
- Resolved customer complaints professionally, maintaining a positive brand image.
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
Crew Member
Mcdonalds
05.2020 - 10.2020
- Developed the ability to work quickly, be patient, and put in long hours.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
Education
Cert III & IV Workskills & Business -
AITT.Online
Joondalup, WA11.2022
High School Diploma -
AITT. Online
Joondalup, WA10.2023
Highschool graduate -
Lake Joondalup Baptist College
Joondalup, WA10.2023
Skills
- Problem solving
- Flexible and reliable employee
- Good patience
- Great communication skills
- Team worker
- Organizational skills
- Can adapt easily
- Quick learner
- Good sales skills
Accomplishments
- Manual driver's license
- Skippers license
- RSA certificate
- Barista course
- Achieved black belt in taekwondo.
References
- Sherrece Gladwell, Thingz Whitfords, Supervisor (at the time), 0468533188
- Mrs. Collier, Lake Joondalup Baptist College, Head of English, 93007444
Timeline
Team Member
Coles
05.2023 - Current
Retail Assistant
Thingz
07.2021 - 02.2023
Crew Member
Mcdonalds
05.2020 - 10.2020
Cert III & IV Workskills & Business -
AITT.Online
High School Diploma -
AITT. Online
Highschool graduate -
Lake Joondalup Baptist College