Matilda Hindson
Boronia,VIC
Summary
Dynamic professional with a proven track record in customer service and team collaboration, demonstrated at Red Rooster and as a coach at Bayswater Junior Football Club. Excelled in motivational leadership and player conditioning, enhancing team performance and fostering community engagement. Skilled in creating positive environments and achieving significant improvements in team dynamics and customer satisfaction.
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
8
8
years of professional experience
Work History
Crew Member
Red Rooster
06.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
Football Coach
Bayswater Junior Football CLub
01.2017 - Current
- Enhanced player skills through focused coaching, personalized feedback, and tailored drills.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Encouraged sportsmanship and teamwork among players both on the field and during off-field activities.
- Established strong team culture and values to promote teamwork, discipline and sportsmanship.
- Instilled discipline and principles of good sportsmanship in players.
- Fostered positive relationships with athletes, promoting teamwork and good sportsmanship.
Volunteer
Clovelly Cottage
06.2023 - 07.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Assisted residents with daily living tasks, promoting independence and dignity.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Built strong relationships with clients to deliver emotional support and companionship.
- Enhanced residents'' quality of life by providing compassionate and attentive care.
Basketball Coach
Boronia Buffaloes
04.2019 - 11.2019
- Promoted sportsmanship, teamwork, and respect among players both on and off the court.
- Enhanced player skills through personalized coaching and feedback.
- Promoted good sportsmanship with competing teams on- and off-field.
- Created opportunities for players to develop leadership skills through team captain roles or mentoring younger teammates.
- Acted as positive role model for team participants and in community.
- Built strong, cohesive teams by fostering a positive and supportive environment.
- Increased player motivation with tailored goal-setting and progress tracking strategies.
- Adjusted coaching style according to each athlete''s learning style to maximize potential improvement.
Education
No Degree -
Billanook College - Mooroolbark
Mooroolbark, VIC12.2025
Skills
- Customer service
- Training exercises
- Positive attitude
- Character development
- Teamwork and collaboration
- Motivational leadership style
- Motivational leadership
- Organized and efficient
- Team collaboration
- Player conditioning
- Team bonding
- Community service
Languages
German
Professional Working
Interests
- Gym Workouts
- Volunteering
- Outdoor Recreation
- Dirtbike riding
- Cooking
- Reading
- Snorkelling
- Science
- Medicine
Availability
I am unavailable on Mondays, Wednesdays and Sundays. For all remaining days, with the exception of Saturdays where I am free all day, I am available after 4pm.
Timeline
Crew Member
Red Rooster
06.2023 - Current
Volunteer
Clovelly Cottage
06.2023 - 07.2023
Basketball Coach
Boronia Buffaloes
04.2019 - 11.2019
Football Coach
Bayswater Junior Football CLub
01.2017 - Current
No Degree -
Billanook College - Mooroolbark
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