Summary
Overview
Work History
Education
Skills
I enjoy learning new skills and gaining new knowledge via my life and professional experiences.
Timeline
Generic

Matilda Martin

Cairns,QLD

Summary

Detail-oriented team player with strong organizational skills. I can speak and write fluently English and French.

Ability to handle multiple projects simultaneously with a high degree of accuracy. I am a keen learner and will accept any challenge displayed my way.

Overview

7
7
years of professional experience

Work History

Cafe Assistant

WharfOne
06.2023 - Current
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Maintained clean and attractive product displays to entice customer purchases.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.

Bar Supervisor

The Ne Flying Horse, Wye
08.2022 - 09.2023
  • Completed bar opening and closing procedures.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Checked ID cards and verified bar guests were of legal age.
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Handled cash accurately and prepared nightly deposits.
  • Closed out cash register and prepared cashier report at close of business.

Recruitment Assistant

Aspire Home Care
04.2022 - 09.2023
  • Provided candidates with information about pay rates, dates and training processes.
  • Coordinated incoming job requisitions and applications.
  • Reached out to new hires to check for issues and welcome to company.
  • Executed numerous marketing campaigns by identifying targets, developing copy and coordinating plans.
  • Hired employees and initiated new hire paperwork process.
  • Responded to employee inquiries regarding benefits and other HR topics.

Recruitment Consultant

HRGO
04.2021 - 04.2022
  • Operated and maintained applicant tracking and candidate management systems.
  • Hired employees and initiated new hire paperwork process.
  • Conducted numerous recruiting events to grow passive talent pipeline to prepare for future hiring needs.
  • Networked and built relationships with potential candidates and industry professionals to identify potential candidates, stay informed about industry trends and gain insight into skills and qualifications in demand.
  • Conducted background checks, reference checks and other pre-employment screenings, identifying candidates to meet hiring criteria.
  • Screened and interviewed candidates to evaluate potential employees' qualifications.
  • Managed recruitment process to keep candidates informed about application status and meet organizational recruitment goals.

Beauty Therapist

The White House Spa
02.2018 - 04.2021
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Analyzed client needs and came up with individualized and continuous treatment plans.
  • Educated clients on care processes and advised on further care and products.

Travel Consultant

P&O Ferries
04.2016 - 02.2018
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Handled sensitive information with professionalism and discretion.
  • Organized trips for individual, family and business travellers.
  • Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.

Education

NVQ Level 3 - Health & Beauty Therapy

East Kent College
Broadstairs, United Kingdom
06.2015

High School Diploma -

Lycee Jean-Albert Gregoire
Angouleme, France
06.2013

Skills

  • Hiring Procedures
  • Disciplinary Action
  • Sales Planning
  • Staff Leadership
  • Hospitality Management
  • Billing and Payment Processing

I enjoy learning new skills and gaining new knowledge via my life and professional experiences.

I am a bubbly, energetic individual that loves the travel and welcomes new opportunities to learn and grow. 

Timeline

Cafe Assistant

WharfOne
06.2023 - Current

Bar Supervisor

The Ne Flying Horse, Wye
08.2022 - 09.2023

Recruitment Assistant

Aspire Home Care
04.2022 - 09.2023

Recruitment Consultant

HRGO
04.2021 - 04.2022

Beauty Therapist

The White House Spa
02.2018 - 04.2021

Travel Consultant

P&O Ferries
04.2016 - 02.2018

NVQ Level 3 - Health & Beauty Therapy

East Kent College

High School Diploma -

Lycee Jean-Albert Gregoire

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Matilda Martin