Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Matilda McKenzie

Huntingdale,VIC

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

4
4
years of professional experience

Work History

Food Service Worker

McDonald's Restaurant
05.2020 - Current
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.

Lifestyle Assistant

Volunteer Vasey RSL
05.2024 - 06.2024
  • Built strong relationships with clients, fostering trust and loyalty through excellent communication skills and consistent followups.
  • Maintained strict confidentiality standards when handling sensitive client information, ensuring privacy and trustworthiness.
  • Assisted clients with meals
  • Participated in playing games, doing exercises and entertainment for clients

Education

Bachelor of Science - Occupational Therapy

Australian Catholic University
Melbourne, VIC
11.2026

Skills

  • Goal-Oriented
  • Sales expertise
  • Processing payments
  • Complex Problem-Solving
  • Customer Service
  • Friendly and Helpful
  • Strong Communication and Interpersonal Skills
  • Reliable and Responsible
  • Team Cooperation

Additional Information

REFERENCES

Lisa O'Driscoll

Clinical Quality Manager

Vasey RSL Care

0456 769 039

lisa.odriscoll@vaseyrslcare.org.au


Katelyn Mckelvie

Shift Manager

McDonald's Clayton

0422130206

katelyn.mckelvie1999@gmail.com





Timeline

Lifestyle Assistant

Volunteer Vasey RSL
05.2024 - 06.2024

Food Service Worker

McDonald's Restaurant
05.2020 - Current

Bachelor of Science - Occupational Therapy

Australian Catholic University

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Matilda McKenzie