Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Additional Information
Timeline
Generic

Matilda McMahon

Slacks Creek,QLD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Committed to exceptional customer service, ensuring personalized assistance and fostering lasting client relationships. Proficient in handling financial transactions with precision and overseeing seamless payment processes.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Optical Assistant

Specsavers
10.2020 - Current
  • Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
  • Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
  • Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
  • Managed administrative duties with phone reception, appointment scheduling and payment processing.
  • Processed cash, credit and touchless transactions to fulfill customer orders.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

The University of Queensland

Skills

  • Retail Sales Customer Service
  • POS Systems
  • Strong Communication and Interpersonal Skills
  • Telephone Skills
  • Customer Relations
  • Answering Questions
  • Merchandise Receiving and Handling
  • Following Directions
  • Teamwork and Collaboration

Certification

First Aid/CPR certified.

Hobbies

I thoroughly enjoy anything to do with sport, especially playing social netball with friends.

Additional Information

  • Specsavers- Director: Matthew Hogan +61 410 054 570
  • Specsavers Manager: Noelene Regan +61 409 993 012

Timeline

Optical Assistant

Specsavers
10.2020 - Current

The University of Queensland

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Matilda McMahon