Matilda Nevinson
Summary
Punctual and honest waitress/ kitchen hand with solid background in hospitality environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Trustworthy and dedicated waitress/ kitchen hand with 5 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
5
5
years of professional experience
Work History
Holbrook Returned Serviceman's Club
Chris Bale
01.2023 - Current
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Waitress/ Kitchen Staff
Sharon Plummer
08.2021 - 12.2023
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Waitress at Antonia Jeans
Jodie Grunow
01.2019 - 03.2020
- Used cash registers and credit card machines to cash out customers.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Billabong High School
Culcairn, NSW12.2025
Skills
- Order Management
- Food safety understanding
- Handling Complaints
- Food Delivery
- Table Setting
- Food Running
- Refrigerator and freezer sanitation
- Portion Control
- Temperature Monitoring
Timeline
Holbrook Returned Serviceman's Club
Chris Bale
01.2023 - Current
Waitress/ Kitchen Staff
Sharon Plummer
08.2021 - 12.2023
Waitress at Antonia Jeans
Jodie Grunow
01.2019 - 03.2020
Billabong High School
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