Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matilda Shearman

Ocean Grove

Summary

Proven ability in delivering outstanding customer service and managing dining operations effectively, as demonstrated at Ming Terrace. Skilled in heavy lifting and maintaining safety protocols, with a knack for fostering teamwork and flexibility. Excelled in enhancing guest experiences and streamlining communication between the dining area and kitchen, ensuring efficient food preparation and customer satisfaction.

Overview

Work History

Kitchen and Floor Worker

Ming Terrace
08.2024 - Current
  • Monitored dining room inventory and replenished as necessary.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Assisted with bussing tables and cleaning up spills.
  • Processed payments for orders and provided customers with change.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Communicated with kitchen staff to enable accurate food preparation.

Education

High School Diploma -

Surf Coast Secondary College
Torquay, VIC
11-2024

Skills

  • Heavy lifting
  • Cleaning procedures
  • Teamwork and flexibility
  • Safety and regulatory compliance

Timeline

Kitchen and Floor Worker

Ming Terrace
08.2024 - Current

High School Diploma -

Surf Coast Secondary College
Matilda Shearman