- I play the violin and piano
- Love to swim
- Enjoy travelling
MATILDA SWABEY RIEDL
Burswood,WA
Summary
Motivated and reliable individual with experience in administrative support, customer service, and hospitality. Quick learner skilled in data entry, filing, and handling customer queries, with a strong attention to detail and ability to work effectively in team environments. Excellent communicator with a positive, can-do attitude and eagerness to develop further administrative skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front of House Employee
Alchemy Saunas
Karrinyup, WA
12.2025 - 03.2026
- Greeted and assisted clients, ensuring a welcoming atmosphere at Alchemy Saunas.
- Managed appointment scheduling using booking software to optimize client flow and enhance service delivery.
- Processed payments accurately, maintaining financial records and handling cash transactions securely.
- Maintained cleanliness and organization of front-of-house area, adhering to health and safety stand
Picker/Packer and Admin Support
Meadow Barn, Norton Farm
Alton
07.2025 - 10.2025
- Assisted with administrative tasks including filing, photocopying, and data entry, gaining practical office experience
- Picked and packed customer orders accurately, demonstrating attention to detail crucial for admin work
- Met daily targets efficiently whilst maintaining accuracy, showing strong time management skills
- Ensured all products were handled carefully and packed securely to company standards
- Collaborated with team members to streamline workflow and meet tight deadlines
Waitress
Champneys Forest Mere
Liphook, Hampshire
05.2025 - 07.2025
- Managed multiple orders simultaneously with accuracy, demonstrating strong organizational skills
- Greeted and seated customers, developing confident interpersonal communication
- Provided excellent customer service, resolving issues quickly and professionally
- Worked closely with bar and kitchen staff, showing ability to collaborate across teams
- Maintained cleanliness and hygiene standards throughout service
- Completed barista training
Vinyl Cutter Operator and Admin Support
GK Signs
Alton, Hampshire
06.2024 - 11.2024
- Answered customer queries and provided information on orders, building strong communication skills
- Supported office operations through filing, phoning suppliers, and data entry tasks
- Operated vinyl cutting machines and prepared materials to precise specifications
- Interpreted design files accurately, demonstrating ability to follow detailed instructions
- Collaborated with design and production teams to ensure efficient work flow
- Maintained and cleaned equipment, troubleshooting minor issues showing problem-solving abilities
Event Waiting Staff
Jacaranda
Midhurst, West Sussex
09.2023 - 10.2024
- Adapted quickly to changing event requirements, demonstrating flexibility and initiative
- Set up and cleared event spaces efficiently, showing strong organizational abilities
- Served guests professionally with attention to detail in all tasks
- Maintained food safety standards and worked to tight schedules under pressure
Waitress
The Royal Oak
Midhurst, West Sussex
11.2022 - 05.2023
- Developed strong communication skills through customer interactions, essential for admin support roles
- Welcomed guests, managed orders, and coordinated with kitchen staff
- Suggested additional items to increase sales and handled complaints professionally
Event Waiting Staff
Artichoke Catering
West Sussex
07.2022 - 01.2023
- Assisted in event setup, service, and breakdown
- Delivered exceptional service while maintaining hygiene and efficiency
Education
A-Levels - Photography, Music, Psychology
Godalming College
Surrey06-2024
GCSEs - Music, Photography, Geography, English, Religious Studies, Mathematics, Biology, Chemistry
Alton School
Hampshire08-2022
Skills
- Computer skills
- Customer service
- Strong work ethic
- Strong multitasking
- Team collaboration
- Greeting guests
- Time management
- Telephone skills
- Organization skills
Certification
- RSA
- White Card
- First Aid training
- CPR training
Interests
Timeline
Front of House Employee
Alchemy Saunas
12.2025 - 03.2026
Picker/Packer and Admin Support
Meadow Barn, Norton Farm
07.2025 - 10.2025
Waitress
Champneys Forest Mere
05.2025 - 07.2025
Vinyl Cutter Operator and Admin Support
GK Signs
06.2024 - 11.2024
Event Waiting Staff
Jacaranda
09.2023 - 10.2024
Waitress
The Royal Oak
11.2022 - 05.2023
Event Waiting Staff
Artichoke Catering
07.2022 - 01.2023
GCSEs - Music, Photography, Geography, English, Religious Studies, Mathematics, Biology, Chemistry
Alton School
A-Levels - Photography, Music, Psychology
Godalming College
ADDITIONAL INFORMATION
- Play Grade 8 violin and Grade 7 piano
- Enjoy pottery, cooking, and travelling
- Keen skier