Matildah Scott
Port Pirie,SA
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Trades Assistant
Savoy Soccer Club
- During this role I had to wait on tables and make sure that everyone was satisfied, I was also doing general cleaning of tables and dishes, I was also serving customers and helping customers
Work Experience
Port Pirie West Children’s Centre
- While I was completing my work experience through school I was looking after the children and helping them get what they need, I was also doing general cleaning of the whole area whilst also setting up activities for the kids to partake in
Customer Service Supervisor/Team Member
Woolworths
11.2021 - Current
- As a customer service supervisor, I am required to lead a team and complete jobs whilst under pressure and unsupervised
- Some of these jobs include counting and balancing tills at the end of the night, transfer money from one safe to another via the computer, general cleaning of the store and registers, providing customer support, processing refunds and resolving customer concerns
- Additionally, I work directly with managers to connect team efforts with store goals, promoting excellent communication and collaboration
- By building excellent workplace relationships, I contribute to a collaborative team atmosphere, which boosts our capacity to fulfil targets and efficiently execute tasks
Customer Service Team Member
McDonalds
01.2021 - 12.2021
- As a customer service team member at McDonald’s, my role involved delivering a positive dining experience by warmly greeting customers, accurately taking and processing their orders, and handling transactions efficiently
- I assist with food preparation, ensuring that items meet McDonald’s standards, and maintain a clean and organized dining area, counter, and restrooms in adherence to health and safety guidelines
- I address and resolve customer concerns professionally, work collaboratively with team members and management to ensure smooth operations, and contribute to stock management by replenishing supplies as needed
Education
Primary School -
Mid North Christian College
Year 12 - Business Innovation, Psychology, Essential English
St Mark College
01.2024
Skills
- Problem solving
- Motivated
- Enthusiastic
- Flexible
- Reliable
- Confident
- Time Management
- Teamwork
Personal Information
Date of Birth: 10/31/06
Professional employment
- Customer Service Supervisor/Team Member, Woolworths Port Pirie, 11/01/21, Present, Lead a team and complete jobs under pressure and unsupervised., Count and balance tills at the end of the night., Transfer money from one safe to another via the computer., General cleaning of the store and registers., Provide customer support, process refunds, and resolve customer concerns., Work directly with managers to connect team efforts with store goals., Promote excellent communication and collaboration., Build excellent workplace relationships to contribute to a collaborative team atmosphere.
- Customer Service Team Member, McDonalds Port Pirie, 01/01/21, 12/31/21, Deliver a positive dining experience by warmly greeting customers., Accurately take and process orders and handle transactions efficiently., Assist with food preparation and maintain a clean dining area., Address and resolve customer concerns professionally., Work collaboratively with team members and management., Contribute to stock management by replenishing supplies.
- Trades Assistant, Savoy Soccer Club, Wait on tables and ensure customer satisfaction., General cleaning of tables and dishes., Serve customers and assist them.
- Work Experience, Port Pirie West Children’s Centre, Look after children and help them with their needs., General cleaning of the area., Set up activities for the kids.
Keyattributesandskills
- Problem solving
- Motivated
- Enthusiastic
- Flexible
- Reliable
- Confident
- Time Management
- Teamwork
References
- Karrissa Peters, Woolworths Assistant Store Manager, 0421 282 237, Kpeters3@woolworths.com.au
- Josh McKay, Customer Service Manager at Woolworths, 0481 481 076, joshmakas@outlook.com
Hobbies and Interests
- Playing netball
- Knee Boarding
- Spending time with friends and family
- Traveling and seeing new places
Certification
I have a current Working with Children's Check that is valid until 2027
Timeline
Customer Service Supervisor/Team Member
Woolworths
11.2021 - Current
Customer Service Team Member
McDonalds
01.2021 - 12.2021
Year 12 - Business Innovation, Psychology, Essential English
St Mark College
Trades Assistant
Savoy Soccer Club
Work Experience
Port Pirie West Children’s Centre
Primary School -
Mid North Christian College
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