MATILDA TERESA CHRISTIAN

Aboriginal and Torres Strait Islander Health Unit 2011 – 2022 Chronic Care Coordinator - One21Seventy

• Develop, coordinate, and lead the implementation and evaluation of strategies and programs which reflect current reforms, such as ‘The Closing the Gap Performance Indicators’ relevant to chronic disease management for Aboriginal & Torres Strait Islander people.
• Contributed to the management of avoidable admissions by working in close partnership with the multidisciplinary team and primary health care service providers. Provided high level accurate advice, Continuous Quality Improvement (CQI) reports, recommendations, correspondence to identify contentious and urgent issues and situations, which may draw attention of the district with particular to chronic disease care and One21Seventy CQI.
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Excellent communication skills, both verbal and written.
• Passionate about learning and committed to continual improvement.
• Developed and maintained courteous and effective working relationships.

• Skilled at working independently and collaboratively in a team environment.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked well in a team setting, providing support and guidance.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Engaged with key agencies and the community to establish partnership for addressing social determinants of Aboriginal and Torres Strait islander health.
• Self-motivated, with a strong sense of personal responsibility.

• Delivered holistic care to the Aboriginal and Torres Strait Islander consumers.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked well in a team setting, providing support and guidance.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.

• Demonstrated respect, friendliness and willingness to help wherever needed within a multidisciplinary team setting.
• Strengthened communication skills through regular interactions with others.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Cultivated interpersonal skills by building positive relationships with staff and consumers
• Delivered holistic care to the Aboriginal and Torres Strait Islander consumers.

• Participated in multidisciplinary review meeting to discuss progress of inpatients.
• Advocated to meet the need of inpatients inturn their recovery was not compromised.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.
• Interpreted medical terminology to Torres Strait Creole and/or Meriam Mir (Eastern Torres Strait language).

• Provide holistic health care to the Aboriginal and Torres Strait Islander women and their carers/partners.
• Built strong relationships with consumers to deliver emotional support and companionship.
• Assisted consumers with their daily living needs to maintain self-esteem and general wellness.
• Worked collaboratively with service providers to delivered health awareness programs to the aged care consumers.
• Scheduled and accompanied clients to medical appointments.

• Provided administrative support to various Units within the Mackay Base Hospital including the Health Information Unit and Switchboard.
• Created and maintained databases to track and record customer data.
• Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.