Matilde Zabala
Merrimac,QLD
Summary
Hardworking Kitchen Hand known for handling support tasks, mopping floors, maintaining food safety and restocking pantry items. Considered motivated and efficient worker.
Overview
4
4
years of professional experience
Work History
Food and Beverage Attendant
Pinnacle People
08.2023 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Assisted in menu development, resulting in increased sales and positive feedback from customers.
- Streamlined beverage preparation processes, leading to faster service times and higher customer satisfaction.
Kitchen Hand
Guzman Y Gomez
08.2023 - 12.2023
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
Kitchen Hand
El punto sabroso
12.2019 - 06.2023
- Assisted with preparation of meals in accordance with recipes and dietary requirements
- Helped with setting up and breaking down of the kitchen each day
- Followed all health and safety regulations for the kitchen and ensured a clean and sanitary work environment
- Stocked kitchen supplies such as ingredients, utensils and equipment
- Used appropriate cooking techniques for various types of foods according to established recipes
- Assembled meal trays according to customer requests in an efficient manner
- Cleaned kitchen floors by regularly sweeping, mopping and removing spills.
Waitress
El punto sabroso
12.2019 - 06.2023
- Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience
- Communicated orders to kitchen staff to turn tables faster, keeping food fresh and hot
- Greeted and escorted guests to tables, fostering warm welcome
- Demonstrated excellent customer service skills while working in a fast-paced environment
- Prepared tables for guests by setting out linens and silverware
- Performed opening, closing duties such as setting up, breaking down workstations, restocking supplies
- Restocked condiments, silverware, napkins throughout the shift as needed for optimal guest satisfaction
- Greeted guests promptly and courteously, ascertained their dining needs, and provided appropriate service
- Delivered meals to tables quickly while ensuring accuracy of orders placed by customers
- Collaborated effectively with restaurant staff to ensure timely delivery of orders to customers.
Education
CERTIFICATE III IN COMMERCIAL COOKERY -
Imagine Education Australia
Diploma in Food agroindustry technician -
SENA: Servicio Nacional de Aprendizaje
12.2017
Skills
- Portioning
- Ingredient Preparation
- Portion Control
- Staff Leadership
- Kitchen Support
- Food Preparation
- Food Production
Knowledge
Trash Removal, Food Safety Measures, Food and Beverage Service, Verbal and Written Communication, Chef Support, Sweeping and Mopping, Preservation Methods, Chopping Vegetables, Dishwasher Operation, Kitchen Cleaning and Maintenance, Food Delivery, Table Setting Arrangements, Menu Memorization, To-Go Order Preparation, Spanish, Native, English, Advanced
Timeline
Food and Beverage Attendant
Pinnacle People
08.2023 - Current
Kitchen Hand
Guzman Y Gomez
08.2023 - 12.2023
Kitchen Hand
El punto sabroso
12.2019 - 06.2023
Waitress
El punto sabroso
12.2019 - 06.2023
CERTIFICATE III IN COMMERCIAL COOKERY -
Imagine Education Australia
Diploma in Food agroindustry technician -
SENA: Servicio Nacional de Aprendizaje
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