Matinee On-oun
Pyrmont,NSW
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Overview
19
19
years of professional experience
Work History
Bakery Manager
Coles Supermarket
Sydney, NSW
10.2021 - Current
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Managed all baking operations professionally and handled all problems confidently.
- Managed budgeting process and financial reporting, ensuring accurate tracking of expenses and revenues for the bakery department.
- Marked-down clearance items and relocated merchandise to proper store areas.
Bakery Team Member
Coles Supermarket
Sydney, NSW
08.2005 - 10.2021
- Maintained a clean and organized work environment, ensuring compliance with food safety standards.
- Managed resources effectively by monitoring ingredient levels and placing timely orders as needed to maintain adequate stock levels.
- Trained new team members on proper baking techniques, equipment usage, and safety procedures.
- Conducted quality control checks on all products before packaging and display, ensuring high-quality offerings for customers.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
Service Team Member
Coles Supermarket
Sydney, NSW
04.2013 - 05.2014
- Executed cash transactions accurately, maintaining proper cash handling procedures to minimize discrepancies at the end of shifts.
- Encouraged service members to provide meaningful service to customers and successfully complete shifts.
- Demonstrated flexibility in scheduling by working various shifts as needed, including weekends and holidays, exhibiting reliability as a team member.
- Displayed a strong work ethic by consistently arriving on time, prepared for shifts, and exhibiting a positive attitude towards team members and customers alike.
- Assisted in training new team members, ensuring adherence to company standards and policies.
- Supported fellow team members during high-volume periods by effectively multitasking between various roles when needed.
Bakery Team Member
Coles Supermarket
Sydney, NSW
10.2008 - 04.2013
- Maintained a clean and organized work environment, ensuring compliance with food safety standards.
- Assisted in inventory management to reduce waste and optimize product availability for customers.
- Conducted quality control checks on all products before packaging and display, ensuring high-quality offerings for customers.
- Demonstrated excellent time management skills, consistently meeting production deadlines and order fulfillments.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
Education
Bachelor Of Commerce - Tourism Industry
Suan Dusit University
Bangkok 10.2005
Skills
- Inventory and Stocking
- Handling Complaints
- Inventory Management
- Merchandise Promotion and Display
- Goal Setting and Achievement
- Performance monitoring
- Rostering
- Retail Operations
- Leadership Development
- Work safety
Timeline
Bakery Manager
Coles Supermarket
10.2021 - Current
Service Team Member
Coles Supermarket
04.2013 - 05.2014
Bakery Team Member
Coles Supermarket
10.2008 - 04.2013
Bakery Team Member
Coles Supermarket
08.2005 - 10.2021
Bachelor Of Commerce - Tourism Industry
Suan Dusit University