Summary
Work History
Education
Skills
Interests
Timeline
CustomerServiceRepresentative

Matisse Brown

Bendigo,VIC

Summary

Dynamic Customer Service Representative with a proven track record at KFC, adept at resolving conflicts and enhancing customer loyalty through effective listening and problem-solving skills. Recognized for efficiently handling escalated calls, ensuring satisfactory outcomes that benefit both clients and the company. Proficient in data entry, contributing to streamlined operations.

Work History

Customer Service Representative

KFC
01.2025 - 03.2025
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Indie College Bendigo
Bendigo, VIC
01-2027

Skills

  • Client support
  • Effective listening
  • Problem-solving skills
  • Efficient data entry

Interests

I enjoy arts and crafts, watching movies, cooking, organizing and spending time with friends and family I also love doting on my pets

Timeline

Customer Service Representative

KFC
01.2025 - 03.2025

High School Diploma -

Indie College Bendigo

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Matisse Brown