Matisse Mortimer
Perth,WA
Summary
I am a collaborative and meticulous second-year Commerce student at Curtin University, and I am looking to acquire work experience to gain knowledge in the professional industry. I am an organised and driven person who would love to work with knowledgeable people, to expand my skillset and analyse how management teams operate. I would like to gain an understanding of business theoretics and have a variety of practical experiences in a professional environment.
Overview
4
4
years of professional experience
Work History
Customer Service Team Member
Kmart
10.2019 - 12.2022
- Handling day-to-day customer contact through assistance in stock requests, resolving customer complaints and taking phone calls.
- Collected and returned items to correct shelf locations and arranged displays to promote sales.
- Helped to locate alternatives to out-of-stock products for customers.
- Processing payments, returns and exchanges through registers and self-serve checkouts.
- Training new team members on company procedures.
- Provided support for the management team while fulfilling my role as a supervisor.
Customer Service Team Member & Visual Merchandiser
Rebel Sport
12.2022 - Current
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Created visual displays to highlight new and featured products.
Education
High School Diploma -
John Septimus Roe Anglican Community School
Mirrabooka, WA11.2022
Bachelor of Commerce - Business Management And Marketing
Curtin University
Perth, WA11.2025
Skills
- Effective communication and interpersonal skills
- Excellent time-management
- Leadership competencies
- Thorough attention to detail
Timeline
Customer Service Team Member & Visual Merchandiser
Rebel Sport
12.2022 - Current
Customer Service Team Member
Kmart
10.2019 - 12.2022
High School Diploma -
John Septimus Roe Anglican Community School
Bachelor of Commerce - Business Management And Marketing
Curtin University
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