Matt Arnold
Malvern
Summary
I am a graduate of Melbourne Grammar School, I am currently completing a Bachelor of Business at Deakin University, therefore I am looking for sustainable casual employment. I am a positive, energetic, precise, and organized in which I hope to bring into your business, therefore ensuring customer satisfaction 100% of the time. I strive to have a strong work ethic, which I enforce through consistency and punctuality. Through my previous hospitality experience I have enjoyed making coffees and making cocktails to order efficiently.
Overview
6
6
years of professional experience
Work History
Bartender/Floor Staff (Current)
Flying Duck Hotel
02.2024 - Current
- In this role I mainly have shifts in the bar, I'm self-sufficient and can make all cocktails on menu, plus other common drinks. In addition to bar shifts, I undertake floor and dining shifts where needed.
- Prepared and served beverages in a fast-paced environment, ensuring customer satisfaction.
- Maintained cleanliness and organization of bar area to comply with health standards.
- Assisted in inventory management by tracking stock levels and placing orders as needed.
- Developed knowledge of drink recipes to enhance guest experience through personalized recommendations.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Warehouse Attendant
We are Tailored.
01.2023 - 2023
- This job I worked for a month, helping one of dad's clients to assist in some quality control through an alcohol warehouse. Throughout this position I learnt the importance of quality presentation in which ultimately reflects the image of the business.
- Organized inventory according to established guidelines, enhancing accessibility and retrieval speed.
- Collaborated with team members to maintain cleanliness and safety standards within the warehouse environment.
- Conducted regular stock checks to verify inventory levels, supporting timely restocking processes.
Café Floor Staff/Barista
Bumblebeez | Fourth Chapter
01.2020 - 01.2023
- My experience as a front of house/barista staff began at Bumblebeez café in Anglesea, where I dedicated my school holidays to work in a fast-paced environment gaining various skills carried through to further jobs.
- I worked at fourth chapter café during year 11 once a week on weekends, which I balanced with my schoolwork. Throughout my time at both cafes, I thrived in ensuring customer satisfaction through constant communication and providing outstanding customer service.
- Prepared high-quality coffee beverages following standard recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure efficient operations.
- Operated espresso machines and other equipment while adhering to safety protocols.
Restaurant & Kiosk
Love house dining (Anglesea) – Kiosk & Resturant
01.2022 - 2022
- My role primarily consisted of being a team member, at the kiosk. It was a very fast paced environment, I enjoyed making milkshakes and operating the till, making sure food was being sent out fast and efficiently.
- At the surf club restaurant (love house dining), I only had a couple opportunities to work, as their roster was very full, however, I thoroughly enjoyed being a part of the business's culture.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Supermarket
IGA
01.2020 - 2020
- This was my first job at 15, I stacked shelves at Anglesea IGA during the school holidays.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
Education
VCE Year 12 Completion -
Melbourne Grammar School
01-2023
Bachelor of Business -
Deakin University
Skills
- Barista Coffee Making Course (RGIT Australia)
- RSA (Best Restaurant Training)
- Vic driving license (P2) – Have my own car (can commute reliably if needed)
- Great Communication
- Organized and Reliable
- Committed Team Member
- High Work Ethic
- Love connecting with customers delivering high standard of service
- Stock control
- Punctual and dependable
- Cash handling
Availability
Available every day and looking to work as close to 30 hours per week as possible. I am currently working at The Flying Duck Hotel, I will need two weeks’ notice before commencement Once Uni is back on the second of march I will notify with days and times I am available and will be looking for 20-25 hours per week.
Timeline
Bartender/Floor Staff (Current)
Flying Duck Hotel
02.2024 - Current
Warehouse Attendant
We are Tailored.
01.2023 - 2023
Restaurant & Kiosk
Love house dining (Anglesea) – Kiosk & Resturant
01.2022 - 2022
Café Floor Staff/Barista
Bumblebeez | Fourth Chapter
01.2020 - 01.2023
Supermarket
IGA
01.2020 - 2020
VCE Year 12 Completion -
Melbourne Grammar School
Bachelor of Business -
Deakin University