Matt Fawcett
36 Freedman Drive, Willow Vale,QLD
Summary
Currently a NDIA employee as a Australian Public Servant, level 4 with a background as a dynamic regional manager with a decade of managerial experience focused on improving key organisational areas. Demonstrated ability to thrive under pressure while maintaining operational efficiency. Exceptional interpersonal skills and adaptability contribute to effective team collaboration and independent problem-solving. Advocates for positive reinforcement and mentorship to enhance team performance.
Overview
16
16
years of professional experience
Work History
APS4 Access Assessor
NDIS
Robina, QLD
03.2025 - Current
- Assessed individual eligibility for National Disability Insurance Scheme based on established criteria and legislation.
- Evaluated applicants against age, residency, disability, and early intervention requirements.
- Reviewed supporting documentation from health professionals and specialists to confirm reduction in functional capacity.
- Established strong rapport with applicants to effectively communicate requirements and eligibility.
- Demonstrated comprehensive understanding of relevant legislation and policy frameworks.
Personal Training Manager
Goodlife Health Clubs
Marion, Adelaide & Jindalee, Brisbane
01.2014 - Current
- Conducted individual and group interviews to identify optimal candidates for contractor and employee roles.
- Performed comprehensive background checks prior to extending interview opportunities.
- Recruited, retained, and developed Personal Trainers to enhance team capabilities.
- Facilitated ongoing training and development sessions to elevate Personal Trainers' skills and industry knowledge.
- Implemented strategic coaching methods to improve team member performance and motivation.
- Developed and managed fitness programs promoting healthy lifestyles, including eight and twelve week challenges.
- Achieved KPIs related to revenue generation, recruitment metrics, and attrition rates of Personal Trainers.
- Ensured compliance of all contractors with up-to-date regulations and conducted monthly safety checks.
Group Fitness Instructor
Goodlife Health Clubs / Fitness First
Marion, Adelaide & Jindalee, Brisbane
08.2012 - Current
- Encouraged engagement in group fitness classes and gym activities to create and maintain motivational and supportive culture while boosting positive client experiences.
- Monitored form and technique in group environments to maintain individual safety.
- Prepared for classes in advance, selected and queued music beforehand and began and ended classes on time for maximum benefit to attendees.
- Used group fitness classes as an opportunity to increase awareness of, and subsequently grow, my Personal Training business.
Personal Trainer
Goodlife Health Clubs / Fitness First
Marion, Adelaide & Jindalee, Brisbane
01.2012 - Current
- Established and built two successful Personal Training businesses in different locations.
- Worked with clients to overcome initial objections as well as set and achieve desired training goals, such as weight loss, strength, flexibility and cardiovascular health.
- Prepared individual client workout programs to achieve desired goals.
- Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities.
- Assessed client's current level of fitness, weight, body composition, strength and endurance.
- Developed and maintained excellent member relationships to promote facility offerings and assist with health and fitness questions.
Regional Personal Training Manager
Goodlife Health Clubs
Brisbane, Queensland
11.2023 - 03.2025
- Implemented comprehensive strategies to ensure Key Performance indicator targets were achieved for the Queensland West region.
- Engaged in regular discussions with club level managers to enhance performance through targeted guidance and improvement strategies.
- Enhanced team member performance by providing ongoing mentorship, coaching, motivation, training and development to senior level staff members throughout the region as needed.
- Monitored team progress towards achievement of goals and objectives set forth by executive management.
- Led regular team meetings, both face to face and online, to create and maintain a strong team culture within the region and the individual clubs.
Food & Beverage Manager, Marketing Manager
The Edinburgh Hotel & Cellars
Adelaide, SA
01.2009 - 01.2012
- Supervision of up to forty employees at one time in various departments
- Liaising with suppliers, customers and other agencies, as well as undertaking market research, to ensure the business is well informed of current market conditions and trends
- Supporting business growth through defining and implementing marketing objectives, policies and programs
- Building, developing and maintaining relationships with both sales representatives and clients within the hospitality industry
Education
Certificate III and IV and Master Trainer in Fitness - Personal Training And Group Fitness
Australian Institute of Fitness
Adelaide01.2012
Bachelor of Business - International Business
The University of South Australia
AdelaideErasmus, Student Exchange Program -
Universidad De Alicante
AlicanteA-Levels -
Ripon Grammar School
Skills
- Analytical skills to judge and interpret legislation guidelines and procedures
- Strong assessment and evaluation skills
- Empathy and understanding to connect with individuals with disabilities
- Familiarity with NDIS guidelines, eligibility criteria and support options
- Implementation and execution of Learning and Development programs
- Training & Development in both a face to face and virtual environment
- Well motivated with the ability to work independently, as well as part of a team, to hit specific KPIs
- Ability to train, develop, motivate and inspire a team
- Supervision, leadership and motivation of others by example and positive encouragement
- Highly skilled in building and maintaining client relationships
- Strong communication and interpersonal skills
- Complex problem solving
- Cultural sensitivity
- Conflict resolution
References
References are available upon request
Timeline
APS4 Access Assessor
NDIS
03.2025 - Current
Regional Personal Training Manager
Goodlife Health Clubs
11.2023 - 03.2025
Personal Training Manager
Goodlife Health Clubs
01.2014 - Current
Group Fitness Instructor
Goodlife Health Clubs / Fitness First
08.2012 - Current
Personal Trainer
Goodlife Health Clubs / Fitness First
01.2012 - Current
Food & Beverage Manager, Marketing Manager
The Edinburgh Hotel & Cellars
01.2009 - 01.2012
Certificate III and IV and Master Trainer in Fitness - Personal Training And Group Fitness
Australian Institute of Fitness
Bachelor of Business - International Business
The University of South Australia
Erasmus, Student Exchange Program -
Universidad De Alicante
A-Levels -
Ripon Grammar School
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