Matt Frost

Strategic Account Management and Sales:

• Develop and maintain key account relationships, driving sales of SAAS solutions to achieve revenue targets.
• Identify new business opportunities and align solutions with clients' digital transformation needs.
• Provide leadership and influence to Segment Managers, KAMs and SAMs to drive consultative selling and business results

Digital Consultation and Implementation:

• Serve as an expert digital consultant, offering expertise and insights on industry trends and conducting in-depth consultations with enterprise clients.
• Oversee successful implementation of SAAS solutions, ensuring seamless integration and customization.

Education, Collaboration, and Continuous Improvement:

• Provide training and resources to clients, collaborate with KAM and SAM sales teams, and communicate effectively with stakeholders.
• ·Monitor performance metrics, generate reports, and stay informed about industry trends for continuous improvement.
• Collaborate with global stakeholders to drive partnerships, digital solution implementation, and lead generation
• Performed financial analyses of customer data in order to identify areas of improvement and upselling possibilities

Achieved Sales and Revenue Growth:

• Drove digital sales by identifying and pursuing opportunities within across multi-segment domains.
• Continuously exceeded revenue targets through effective sales strategies and client engagement.

Provided Consultative Selling and Customer Education:

• Acted as a digital solutions expert, providing consultative sales support to clients.
• Educated clients on the value proposition of digital products and tailored solutions to meet their specific needs.

Built and Maintained Relationships and Provided Market Insight:

• Built and maintained strong relationships with clients and key stakeholders.
• Stayed informed about industry trends, competitor offerings, and technological advancements to provide informed recommendations and enhance sales effectiveness.

• Led Health Club and Customer Service departments, including Acting Centre Coordinator duties
• Developed and implemented post-COVID reopening plan, staff structure, and COVID-safe practices
• Formulated the 2021 Reservoir Health and Wellness Strategic Plan
• Designed and executed staff development, engagement plans, and membership reactivation strategies
• Managed outdoor fitness programs during COVID restrictions
• Upheld financial accountability and reporting requirements.

• Led Online Fitness product development for YMCA Victoria’s Virtual Y
• Recruited and trained Fitness Instructors for online fitness classes
• Managed the online fitness timetable and executed marketing activities.

• Led health and wellness and community departments across multiple locations
• Developed consistent operational standards and high-performance culture
• Managed community activation programs and events with partners
• Utilized technology platforms for data analysis and executed retention plans
• Led research and installation of new equipment, completed Personal Training and Group Fitness roles.