Matt Jones
Cardiff,NSW
Summary
Dynamic leader with expertise in safety management, project oversight, and team collaboration. Proven success in implementing process improvements that enhance operational efficiency and ensure a safe work environment.
Overview
14
14
years of professional experience
Work History
Complex Manager
Bunnings Group
Tuggerah
05.2024 - Current
- Leading safety through genuine concern for team to ensure everyone goes home safely, fostering a safe work culture and environment.
- Recruited, trained and managed a team of 200+ employees through the development and coaching of my leadership team to deliver on company expectations
- Oversaw merchandise presentation to align with brand guidelines and customer expectations.
- Collaborated with management on process improvements to streamline operations.
- Managed multiple projects simultaneously within tight deadlines.
- Implemented new processes or systems related to complex operations as needed.
- Trained team members on product knowledge and effective sales techniques.
- Conducted regular meetings to review sales performance and set goals.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Developed personalized coaching plans for individual clients to improve performance.
- Conducted team building activities to foster collaboration and communication.
- Recommended resources such as books, articles, videos that would benefit my leaders' growth in their leadership skills.
- Mentored new team members, helping individuals hone talents and skills to become more invested in organization.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Monitored employee performance and identified performance gaps for corrective action.
- Implemented visual merchandising standards to enhance product presentation and appeal.
- Analyzed sales data to identify trends and optimize product placement strategies.
- Maintained store cleanliness and organization to create a welcoming environment for customers.
- Empowered employees to independently handle routine customer concerns and coordinate cross-functional solutions for complex issues.
- Delivered measurable results across product lines with skilled leadership over marketing, merchandising and sales initiatives.
- Developed relationships with vendors to secure competitive pricing on merchandise.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Complex Manager
Bunnings Group
Morisset
04.2022 - 05.2023
- Objective to get the team ready for new store that was to open in 2024
- Obtained area's best peforming store of the year 2024
Complex Manager
Bunnings Group
Bennetts Green
03.2021 - 04.2022
Complex Manager
Bunnings Group
Maitland
01.2015 - 03.2021
- Obtained best performing store in the area for 2018 and 2020
Operations Manager
Bunnings Group
Glendale
10.2014 - 01.2015
- In charge of operations with the opening of the new Glendale wearhouse
Operations Manager
Bunnings Group
Wallsend
02.2013 - 10.2014
- Oversaw operations for opening of New Wallsend Bunnings warehouse
- Coordinated recruitment, induction, and onboarding initiatives for more than 160 new team members.
- Enhanced coaching and development of new team for thorough understanding of daily operations of business
Operations Manager
Bunnings Group
Belmont
02.2012 - 01.2013
Skills
- Safety leadership
- Project management
- Process improvement
- Financial analysis
- Merchandise presentation
- Team collaboration
Timeline
Complex Manager
Bunnings Group
05.2024 - Current
Complex Manager
Bunnings Group
04.2022 - 05.2023
Complex Manager
Bunnings Group
03.2021 - 04.2022
Complex Manager
Bunnings Group
01.2015 - 03.2021
Operations Manager
Bunnings Group
10.2014 - 01.2015
Operations Manager
Bunnings Group
02.2013 - 10.2014
Operations Manager
Bunnings Group
02.2012 - 01.2013