Matt Klein
Albury,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Patient Orderly
Albury Wodonga Health
Alburg, Vermont
07.2026 - Current
- Responded promptly to ward requests for patient movement and clinical support.
- Coordinated with multidisciplinary staff to prioritise urgent patient transport needs.
- Maintained clear communication with patients, families, and clinical teams throughout care.
- Attended all medical emergencies & commencing CPR when required.
- Attended all code grey/back to manage aggressive behaviour of concern.
Senior Peer Navigator
Latrobe Regional Hospital
Traralgon , Vic
06.2025 - 07.2026
- Supervised daily operations of patient care units to ensure efficient workflows.
- Managed staffing schedules and coordinated shifts for nursing and support staff.
- Implemented quality control measures to maintain high standards of patient care.
- Conducted training sessions for new employees on hospital procedures and protocols.
- Maintained communication and transparency with governing boards, department heads and medical staff.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
- Facilitated communication between patients and medical staff for better understanding.
- Collaborated with multidisciplinary teams to address patient concerns effectively.
Mental Health Practitioner
MIND Australia
Sale, Vic
02.2025 - 12.2025
- Assisted individuals suffering from substance abuse problems by connecting them with drug rehabilitation programs.
- Developed strategies for managing stress, anger and other challenging behaviors in a therapeutic setting.
- Counseled patients on how to identify triggers that lead to negative behaviors or emotions.
- Collaborated with multidisciplinary teams to provide comprehensive care for clients.
- Provided crisis intervention services in emergency situations.
- Adapted therapeutic approaches based on each patient's unique needs and preferences.
- Monitored patient progress through regular assessments and feedback from family members and caregivers.
Peer Service Navigation
Wellways
Bairnsdale , Vic
02.2024 - 02.2025
- Educated clients on resources and services available to them, such as housing, healthcare, mental health counseling, job training.
- Facilitated support groups for individuals facing similar challenges.
- Assisted in developing individualized action plans to assist with problem solving and goal setting.
- Developed relationships with local organizations to ensure access to necessary resources for clients.
- Conducted assessments of client needs and provided referrals to appropriate services or programs when needed.
- Maintained accurate documentation of client interactions and progress towards goals in accordance with agency standards.
Lived Experience/peer support
Latrobe Regional Hospital
Traralgon, Vic
02.2022 - 12.2023
- Provided case management services including linking clients to necessary social services or community supports.
- Facilitated psychoeducation groups on topics such as stress management, coping skills, and relapse prevention.
- Developed therapeutic relationships with clients and their families to ensure effective communication.
- Assisted in crisis intervention when needed to provide immediate support for clients in distress.
- Collaborated with other healthcare providers to coordinate comprehensive care for clients.
- Educated staff members on the importance of providing culturally competent services to diverse populations.
- Assisted clients with identifying feelings and behaviors by asking open-ended questions.
Pool Technician
Poolside, Heating & Leisure
Sale, Vic
01.2019 - 01.2022
- Troubleshot electrical components related to pool operations such as timers, switches and circuit breakers.
- Reassembled repaired or replaced equipment according to manufacturer's specifications.
- Installed new pool equipment, including pumps, filters, heaters, and automated chemical feeders.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Responded to emergency pool maintenance requests, providing timely and effective solutions.
2IC Manager Night Fill
Woolworths
, Vic
05.2018 - 01.2019
- Assisted with the development of staff training programs and materials.
- Directed daily operations, including scheduling and customer service.
- Conducted regular meetings with store personnel to discuss performance goals and objectives.
- Resolved customer complaints in a timely manner.
- Inspected merchandise on display to ensure quality standards were met.
- Supervised employees in all aspects of job performance by providing guidance and direction.
- Identified areas needing improvement in store operations and developed solutions accordingly.
Night Stocker
Woolworths
Sale, Vic
09.2017 - 05.2018
- Received and unpacked deliveries of store merchandise.
- Organized stockroom shelves according to product type.
- Restocked shelves with merchandise from back room storage area.
- Operated pallet jacks and forklifts to move products throughout warehouse.
- Assisted customers with locating items in the store or on the sales floor.
- Loaded trucks with outgoing orders for delivery to other stores or warehouses.
- Monitored temperature levels of refrigeration units containing food items.
Chef
Criterion Hotel
Sale, Vic
07.2012 - 02.2017
- Planned menus, ordered supplies and managed kitchen staff.
- Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
- Ensured compliance with all health, safety and hygiene regulations within the kitchen area.
- Maintained a clean work environment by adhering to sanitation policies and procedures.
- Developed creative ideas for special events or promotions involving food preparation or presentation.
- Reviewed operational records to determine amount of food used in order to maintain appropriate inventory levels.
- Managed daily operations of the kitchen including scheduling shifts for staff.
Education
Peer Work - Intentional Peer Support (IPS)
MIND
11.2022 - 12.2022
Qualification - Commercial Cookery
William Angliss Institute
Melbourne 10-2016
Fluent -
Ausland
Skills
- Boundary Setting
- Confidentiality Practices
- Individual and Community Advocacy
- Case Needs Assessments
- Cross-Departmental Agency Collaboration
- Time Management
Timeline
Patient Orderly
Albury Wodonga Health
07.2026 - Current
Senior Peer Navigator
Latrobe Regional Hospital
06.2025 - 07.2026
Mental Health Practitioner
MIND Australia
02.2025 - 12.2025
Peer Service Navigation
Wellways
02.2024 - 02.2025
Peer Work - Intentional Peer Support (IPS)
MIND
11.2022 - 12.2022
Lived Experience/peer support
Latrobe Regional Hospital
02.2022 - 12.2023
Pool Technician
Poolside, Heating & Leisure
01.2019 - 01.2022
2IC Manager Night Fill
Woolworths
05.2018 - 01.2019
Night Stocker
Woolworths
09.2017 - 05.2018
Chef
Criterion Hotel
07.2012 - 02.2017
Qualification - Commercial Cookery
William Angliss Institute
Fluent -
Ausland