Summary
Overview
Work History
Skills
Personal Attributes
Timeline
Generic

Matt McCrory

Wollongong

Summary

I possess many years of success in Business Leadership across the Retail/Hospitality Industry, the Employment Services Industry and within private recruitment. I have a demonstrated ability in both metropolitan and regional areas. I have an extensive background in managing both large and small high performing teams, building culture, policy & compliance, exceeding operational standards, whilst delivering strong financial results. I gain satisfaction in a high pressure, high stakes situation, where my intellect and drive provides me with the ability to achieve successful end results, whilst ensuring ethical and compliant actions. I am a deliberately strategic leader who creates performance cultures to achieve successful commercial results. I lead teams to look for continuous improvement opportunities and to deliver our business strategy with pride and passion.

Overview

35
35
years of professional experience

Work History

National Operations Manager – Workforce Australia Employment Services

Asuria – Assured People Services
01.2023 - Current
  • Managed, supported and grew business relationships with existing accounts and developed strategies to increase revenue.
  • Strategic management of approximately 200 staff, servicing 17,000 clients
  • Provided analytical rationale to identify, develop and implement activities to improve business outcomes
  • Collaborated with cross-functional teams to align operations with corporate objectives.
  • Financial management that includes preparing yearly budgets & rolling forecasts with CFO
  • Work with Senior Leadership team, CEO & CFO to develop and execute growth strategies including acquisitions and mergers
  • Prepare and present Board Reports
  • Leading and driving continuous improvement through re-aligning business processes to changes in policy or market conditions, change management, assessment, and action on people capability
  • Ensure contractual compliance with Commonwealth Government contracts across 7 Regions
  • Retain and lead a diverse high performing team that delivers effectively from both a financial and operational process perspective
  • Develop external partnerships to meet mutually beneficial outcomes
  • Maintain internal relationships across a broad mix of conventional Organisational departments as well as RTO's, Allied Health team, Employer Engagement Team, and other niche teams.
  • Influence government policy through written submissions.

National Programs Manager

Sureway Employment & Training
01.2015 - 01.2022
  • Ensured budgets were prepared, monitored and corrective action was taken where required
  • Analyse financial and operational information, determining trends and consequences
  • Provide meaningful interpretation to Senior Leadership with recommendations and outlined needed actions
  • Lead Tender (RFP) submissions for DES, CTA, TTW & WFA.
  • Develop performance KPI’s for Workforce Australia, DES-ESS/DMS, TTW, CTA & WFD
  • Understands the various environments in which the organisation operates
  • Establish and drive the execution of organisation’s strategy on the achievement of First Nations Strategy & RAP
  • Develop and manage performance frameworks ensuring contractual compliance
  • Reduce reliance on Commonwealth funding through diversification into complimentary/supplementary business operations or programs
  • Build relationships and opportunities with other agencies to progress the service options/access for CALD, refugee, First Nations, and youth cohorts
  • Write company position responses to government policy enquiries

Regional Manager

Salvation Army Employment Plus
01.2013 - 01.2015

Area Manager

Ability Options
01.2012 - 01.2013

Employment Consultant

Essential Personnel
01.2010 - 01.2013

Business Manager

McDonald’s Australia
01.1989 - 01.2010

Skills

  • Revenue Growth
  • Business Growth Initiatives
  • Strategic Planning
  • Compliance Management
  • Business Forecasting
  • Financial Oversight Data Management & Analysis
  • Excellent Interpersonal Skills
  • Employee Development
  • Performance Improvement
  • Operations Oversight

Personal Attributes

  • Vibrant, energetic, enthusiastic, and passionate with tenacity, determination, and persistence
  • Ambitious, self-motivated, target driven and focused with a ‘Can Do’ attitude and a strong desire to succeed
  • Effective communicator with highly developed presentation and negotiation skills.
  • Creative and innovative in approach to develop growth and marketing strategies and their implementation
  • Technically minded, lateral thinker with proven ability to solve problems and provide effective solutions.
  • Analytical thinker with demonstrated talent for identifying, scrutinising, and streamlining complex, or inefficient work processes.
  • Resourceful, organised, and efficient, with excellent time management, task prioritisation, and multi-tasking skills
  • Versatile, adaptable, and reliable, able to work autonomously or as a team member
  • Humorous, friendly, and outgoing personality

Timeline

National Operations Manager – Workforce Australia Employment Services

Asuria – Assured People Services
01.2023 - Current

National Programs Manager

Sureway Employment & Training
01.2015 - 01.2022

Regional Manager

Salvation Army Employment Plus
01.2013 - 01.2015

Area Manager

Ability Options
01.2012 - 01.2013

Employment Consultant

Essential Personnel
01.2010 - 01.2013

Business Manager

McDonald’s Australia
01.1989 - 01.2010
Matt McCrory