Matt NICHOLLS-HUNT

• Maintained responsibilities highlighted within previous role while adding the businesses Recruitment & Onboarding, Maintenance & Procurement functions to the Retail Operations Structure.
• Managed & developed a team of leaders within each business pillar highlighted, ensuring business prosperity and growth.
• Established budgets for each department and monitored spend accordingly.
• Analyzed financial performance data of these functions to identify areas for improvement in efficiency and cost savings.
• Evaluated existing processes and procedures regularly in order to implement improvements where necessary. Both short and long term.
• Trained, managed and motivated employees to promote professional skill development.

Operations:

• Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
• Developed initiatives for process improvement and reviewed and assessed ongoing operations.
• Identified areas of deficiency and performed root-cause analysis to solve problems
• Measured and reviewed performance via KPIs and metrics.
• Oversaw financial management and budget management for all back-end activities.

Store Development:

• Post tender managed and maintained fit out process, expenses and timelines for all projects.
• Proposed, reviewed and approved modifications to project plans where required based on build.
• Communicated with key stakeholders to determine project requirements and objectives.
• Developed and updated project plans to document objectives, schedules and costings.
• Produced thorough, accurate and timely reports of project activities.
• Calendar Year 2023 managed and delivered 37 new store or refit projects between the Glue Store, Nude Lucy & Stylerunner businesses.

• Lead and managed 9 locations within the Glue business. With a focus of ensuring site profitability and overall KPI performance.
• Mentored and guided managers on proper processes and how to drive their own individual business.
• Used analytical tools to apply throughout actions in further driving commercial performance.
• Handled HR concerns and established plans to handle issues consistently and efficiently.

• Managed multiple locations for Glue Store.
• Hired, developed and trained employees for various positions throughout the store's.
• Established store tactics and strategies to achieve operational performance and sales goals.
• Monitored employee performance and identified performance gaps for corrective action.