Matthew Serena
Springvale
Summary
I've had a few jobs in my work career where I have developed organizational and multitasking skills in a fast-paced environment. I've demonstrated my ability to manage time and resources effectively while maintaining high standards of accuracy through my work experience. I'm looking to leverage these skills in a new field to contribute to team success and organizational goals. I am switched on and enthusiastic to work hard and get jobs done efficiently.
Overview
7
7
years of professional experience
Work History
Food Co Worker
IKEA
01.2022 - Current
- Worked efficiently to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Maintained work areas by following all OH&S procedures for maximum productivity and safety.
- Followed all set procedures and led by example.
- Worked well with co workers to ensure work was completed efficiently and safely.
Crew Member
McDonald's
04.2019 - 01.2022
- Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging
- Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness
- Worked efficiently and followed all procedures and workplace standards
Shop Assistant/Canteen Assistant
Dingley Tennis Club
08.2018 - 08.2019
- Determined customer needs by asking relevant questions and listening actively to responses
- Kept facilities clean, neat and organized to give areas professional and fresh appeal
- Responded to all customer inquiries thoroughly and professionally
- Removed safety hazards by following OH&S practices
- Trained new staff members on company policies and procedures
Education
High School (Year 12) - English, Further Maths, Physical Education, Psychology, Global Politics
Secondary Education
Springvale South, VIC11.2021
Skills
- Food Service
- Kitchen Experience
- Serving Experience
- Cash Handling
- Organising
- Leadership
- Cleaning Experience
- Customer relations
- Conflict resolution
- Verbal and written communication
Highest Level Of Education
Secondary School (Year 12)
Eligible To Work
Yes
Timeline
Food Co Worker
IKEA
01.2022 - Current
Crew Member
McDonald's
04.2019 - 01.2022
Shop Assistant/Canteen Assistant
Dingley Tennis Club
08.2018 - 08.2019
High School (Year 12) - English, Further Maths, Physical Education, Psychology, Global Politics
Secondary Education
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