Matt Smith
Minto,NSW
Summary
Dynamic professional skilled in fostering team collaboration and achieving ambitious objectives. Committed to cultivating a transparent culture that empowers employees to drive organizational success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Operations Manager
Club Berowra
06.2025 - Current
- Manage inventory levels and supplies to ensure stock availability.
- Coordinate events and promotions to increase patron attendance and revenue.
- Monitor bartender performance to guarantee prompt, courteous service for all customers.
- Poured wine, beer, and cocktails
- Negotiated purchase agreements with vendors to secure optimal pricing on supplies.
- Collaborated with chef on food pairings for cocktail and beer selections.
- Counted and replenished ATM; operated Keno and TAB equipment.
- Close down gaming and complete necessary reporting.
Store Business Manager
Officeworks
05.2022 - 05.2025
- Conducted monthly P&L reviews to assess financial performance.
- Managed payroll processes to ensure accurate employee compensation.
- Oversaw recruitment efforts to attract qualified candidates.
- Implemented effective stock control measures to minimize losses.
- Achieved KPIs through focused performance management strategies.
- Coordinated promotions to enhance customer engagement and sales.
- Trained new Store Business Managers on operational best practices.
- Performed cash safe reconciliations and arranged Armaguard collections for secure cash handling.
Franchise Owner
Jims Dog Wash
01.2019 - 03.2022
- Provided customers with information on proper dog grooming techniques and pet health care advice.
- Participated in continuing education courses related to dog grooming techniques.
- Researched new trends in dog grooming industry to stay up-to-date on best practices.
- Used food and toy rewards, humane training tools, and verbal and leash corrections to teach dogs behaviors.
- Organized inventory of supplies needed for dog grooming operations including shampoo, conditioner, brushes, combs.
Store Manager
Coles Supermarket
07.2016 - 11.2020
- Executed budgeting processes to improve financial planning accuracy.
- Monitored financials to ensure alignment with organizational objectives.
- Managed payroll operations, ensuring timely and accurate compensation for employees.
- Coordinated recruitment efforts to attract top talent for store positions.
- Oversaw stock control procedures to enhance inventory management efficiency.
- Implemented performance management strategies to achieve key performance indicators across teams.
- Drove loss prevention initiatives to minimize shrinkage and maximize profitability.
Emergency Response Coordinator
Black Swann Security - Papua New Guinea
01.2016 - 06.2016
- Coordinated emergency response plans for diverse security scenarios in Papua New Guinea.
- Developed training materials on emergency procedures and safety protocols for staff.
- Conducted regular drills to maintain readiness for potential security incidents.
- Reviewed and updated emergency response documentation for compliance and accuracy.
- Provided real-time support during incidents to facilitate effective team communication.
- Analyzed incident reports for process improvement and identified training needs.
- Oversaw vehicle maintenance schedules to ensure optimal fleet performance and safety.
- Implemented fuel management programs to reduce costs and enhance operational efficiency.
Area Manager
IGA
05.2012 - 10.2015
- Established and monitored purchasing and wage budgets to optimize financial performance.
- Set and tracked KPIs to assess operational efficiency and effectiveness.
- Conducted store audits to ensure compliance with safety standards and regulations.
- Maintained heightened safety awareness throughout all store operations.
- Oversaw recruitment, interviewing, and training processes for new staff members.
- Provided guidance on implementing new policies and procedures in stores.
- Coached store managers on effective sales strategies to enhance customer loyalty.
- Reviewed inventory levels and product mix periodically to maximize sales potential.
Business Development Manager
Kraft Foods Australia
07.2011 - 08.2012
- Boosted sales in territory through targeted strategies and promotions.
- Monitored stock levels across stores to optimize inventory management.
- Merchandised displays to enhance product visibility and attract customers.
- Provided store support as needed to ensure operational efficiency.
- Collaborated in small teams to achieve collective sales objectives.
- Achieved sales goals consistently through effective selling techniques.
- Introduced new products and promotions to stimulate customer interest.
- Trained new staff on sales processes and customer engagement.
Education
Various - Fire Fighting
NSW Rural Fire Service
01-2020
Cert II - Public Safety Firefighting
NSW Rural Fire Service
02-2013
Year 10 -
Melville High School
Kempsey, NSW01.2004
Skills
- Inventory management
- Team building
- Vendor negotiation
- Regulatory compliance
- Customer service
- Payroll administration
- Event coordination
- Financial analysis
- Business development
- Market research, forecasting, and analysis
- Process improvements
- Logistics management
- Workforce management
- Risk management
Languages
English
Licenses Certificates
- Drivers Licence, Service NSW, 05/01/06, Current, NSW Driver’s license gold class C,R
- Forklift License, Safe Work NSW, 08/01/22
- First Aid, Red Cross, 08/01/22
- RSA & RCG, Catch Training, 05/01/25
Affiliations
- Volunteer duty officer, NSW Rural Fire Service
- Family Orientated
Accomplishments
- 20 year Fire Service medal
- NSW Premiers citation
Certification
- NSW unrestricted drivers license class C, R
- Red Cross advanced first aid
- RSA/RCG
- White card
- Forklift license
Timeline
Operations Manager
Club Berowra
06.2025 - Current
Store Business Manager
Officeworks
05.2022 - 05.2025
Franchise Owner
Jims Dog Wash
01.2019 - 03.2022
Store Manager
Coles Supermarket
07.2016 - 11.2020
Emergency Response Coordinator
Black Swann Security - Papua New Guinea
01.2016 - 06.2016
Area Manager
IGA
05.2012 - 10.2015
Business Development Manager
Kraft Foods Australia
07.2011 - 08.2012
Various - Fire Fighting
NSW Rural Fire Service
Cert II - Public Safety Firefighting
NSW Rural Fire Service
Year 10 -
Melville High School
Similar Profiles
Lily MorrisLily Morris
Volunteer and Competitor at Berowra RSL Youth Swim ClubVolunteer and Competitor at Berowra RSL Youth Swim Club
Samantha AdamsSamantha Adams
Client Services Manager at McGRATH BEROWRAClient Services Manager at McGRATH BEROWRA
Kaylan VilaKaylan Vila
Wait Staff Member at CoHo Berowra CafeWait Staff Member at CoHo Berowra Cafe
Jitendra KumarJitendra Kumar
Senior Manufacturing Operator at Lipa Pharmaceutical Pty LtdSenior Manufacturing Operator at Lipa Pharmaceutical Pty Ltd
Jaya KunjabooJaya Kunjaboo
Team Leader at Macarthur Family & Youth ServicesTeam Leader at Macarthur Family & Youth Services