Matt Trencher
Rozelle,Australia
Summary
Highly motivated and accomplished technology leader with 20+ years of international experience gained from progressive roles within industry-leading technology organisations. Track record of delivery in technology transformation and optimisation, operations, agile transformation and process improvement. MBA qualified with a broad-based business acumen, blending IT transformation experience with analytical skills.
- Led transformation at scale across product & tech organisations of 1000+ people, realizing 30% productivity uplift
- Extensive financial management and budgeting experience across product and technology organisations, creating annual cost saving strategies in excess of $20m
- Established strategic reviews of software tooling, vendor contracts, planning frameworks and continuous improvement initiatives across multiple product and tech organisations resulting in 15% greater delivery predictability and 10% reduced cycle times for software development
Overview
22
22
years of professional experience
Work History
Principal Technology Consultant
WAVEFORM TECH SERVICES
01.2024 - Current
- Company Overview: Technology Consulting / Optimisation
- Founded technology consulting business enabling organisations to harness technology to drive growth, efficiency and innovation. Focus areas include technology strategy, digital transformation, agile development, technology budget optimisation and cost control, IT operating model design, program management and governance.
- The Arnott's Group (Food manufacturing) – Program Management Leader (Sydney)
- Driving digital transformation consulting engagement across four APAC markets.
- Led client engagements for enterprise level data management optimisation, including technology roadmap, strategic reviews, program governance, risk management framework, user requirements and delivery OKRs
- Drove software development and deployment within a matrixed, agile delivery model for client stakeholders across multiple geographies
- Globalization Partners (Global staffing solutions) – Digital Transformation Lead (Sydney/Boston)
- Lead consultant driving digital transformation strategy development, framework and execution across multiple product and functional areas for global hiring and payroll management services.
- Partnered with technology and business stakeholders to define a digital transformation strategy that aligned with the company's overarching business goals, including strategy development, platform innovation, technical solutioning and end user outcomes
- Developed a holistic enterprise roadmap for digital transformation initiatives with milestones and key customer/user performance indicators and OKRs
Senior Director, Technology Business Operations
BLACKHAWK NETWORK
01.2020 - 01.2023
- Company Overview: Branded Payments Fintech
- Led global technology business operations across Product & Technology, leading tech roadmap development, portfolio prioritisation, software procurement and tracking performance OKRs. Optimised outcomes by leading the Agile coaching team and implementing industry best practices, tooling and continuous improvement initiatives.
- Led budgeting and expense control strategies for a $200M business, mitigating global inflation headwinds
- Executed scaled agile transformation across 1000-person global organisation resulting in 30% uplift in velocity
- Introduced tooling, planning and prioritisation frameworks across 9 global product and infrastructure teams, achieving enterprise-wide strategic alignment and optimised ROI from product and experience improvements
- Planned and executed strategic sourcing transition to low-cost locations resulting in $21.5m annual opex benefits
Product Operations Lead
ANCESTRY
01.2017 - 01.2020
- Company Overview: Consumer Genomics & Genealogy
- Leading change agent for agile transformation framework, including rollout and adoption of strategic planning, product roadmaps, new technology tools, process design and scaled change. Leader of ongoing change management and continuous improvement across product and technology operations function.
- Leader of change management across 20 domains and 60 scrum teams, achieving agile ways of working at scale
- Constructed and led three annual cycles of strategic planning and prioritisation across Product & Tech
- Established business reviews for the Board and C-suite, creating greater transparency on business performance
- Selected to lead Product & Tech program management to launch DNA Health product development
Business Operations Lead / Chief of Staff – PayPal Credit
PAYPAL
01.2015 - 01.2017
- Company Overview: Global Payments & Financial Services
- Chief of Staff to General Manager for all business operations activities involving agile transformation, strategy development, portfolio planning, budgets and exec reporting. Controlled operational reviews, financial and workforce management. Leader of change management, partnering across 20 domains and 60 scrum teams, achieving agile ways of working at scale.
- Drove execution of $50m finance refactoring initiative, transforming company balance sheet reporting
- Delivered $6.5m in-year savings by identifying global workforce optimisation opportunities
- Led development of regular CEO & Board level presentations for business operating reviews and strategic topics
Business Operations Manager – Global Product
PAYPAL
01.2012 - 01.2015
- Company Overview: Global Payments & Financial Services
- Operations leader for Global Strategic Partners and Product Platform teams, including change management and portfolio planning. Led organisational re-design, building first job families and career paths for product personnel.
- Agile transformation leader across 600-person Global Product, leading development and adoption of agile at scale
- Established Voice of Customer program for Global Product, initiating a direct feedback mechanism for end users
- Led six new product launches for global strategic partners including Samsung, Google and Citibank
Technology Strategy Manager
PAYPAL
01.2009 - 01.2012
- Company Overview: Global Payments & Financial Services
- Led strategic planning for PayPal’s Technology organisation, including strategy deployment/execution via goals and metrics cascades. Coordinated industry research and benchmarking activities to optimise budgets and resourcing.
- Coordinated first integrated Technology strategy, unifying five separate functions into a single enterprise plan
- Identified 15% efficiency opportunities in Quality Assurance organisation via resource re-allocation
Manager, Group IT Strategy Development
LLOYDS BANKING GROUP
01.2004 - 01.2009
- Company Overview: Financial Services
- Appointed to internal consultancy team to manage change for the bank’s IT business, including post-merger integration, research, cost reduction strategies, competitive benchmarks and creation of balanced scorecards
- Devised and executed four successful annual strategy rollouts to 3000+ employees via IT balanced scorecards.
- Created a bespoke strategic IT competency framework for performance management across 38 functional areas
- Led Gartner IT cost benchmarking model, financial forecasting, planning and consolidation for £750m IT business
Education
Grad. Diploma - Business Consulting & Tech Implementation
University of Technology Sydney
Sydney, NSW12-2025
Master of Business Administration -
University of Newcastle
Newcastle, NSWGrad. Diploma - Applied Finance & Investment
Financial Services Inst. of Australasia
SydneyBachelor of Commerce -
Curtin University of Technology
Perth, WASkills
- Digital transformation
- Strategic planning
- Program management
- Agile process implementation
- Business planning
- Cultivating strong partnerships
- Technology vendor oversight
- Budget control
- Optimized IT resource allocation
- Analytical decision-making
Timeline
Principal Technology Consultant
WAVEFORM TECH SERVICES
01.2024 - Current
Senior Director, Technology Business Operations
BLACKHAWK NETWORK
01.2020 - 01.2023
Product Operations Lead
ANCESTRY
01.2017 - 01.2020
Business Operations Lead / Chief of Staff – PayPal Credit
PAYPAL
01.2015 - 01.2017
Business Operations Manager – Global Product
PAYPAL
01.2012 - 01.2015
Technology Strategy Manager
PAYPAL
01.2009 - 01.2012
Manager, Group IT Strategy Development
LLOYDS BANKING GROUP
01.2004 - 01.2009
Grad. Diploma - Business Consulting & Tech Implementation
University of Technology Sydney
Master of Business Administration -
University of Newcastle
Grad. Diploma - Applied Finance & Investment
Financial Services Inst. of Australasia
Bachelor of Commerce -
Curtin University of Technology
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