Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MATTEO BALBO

South Melbourne,Australia

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Restaurant Owner

Park Street Pasta & Wine
SOUTH MELBOURNE, VIC
01.2024 - Current
  • Managed daily restaurant operations to ensure smooth service and customer satisfaction.
  • Developed seasonal menus to enhance dining experience and showcase local ingredients.
  • Oversaw staff training programs to improve service quality and operational efficiency.
  • Implemented inventory control systems to optimize food cost management and reduce waste.
  • Coordinated marketing efforts to promote restaurant events and increase community engagement.
  • Established vendor relationships to secure quality supplies and negotiate favorable terms.
  • Maintained compliance with health codes and safety regulations for food handling practices.
  • Designed layout changes to improve workflow and enhance the dining atmosphere for guests.
  • Managed cash flow by setting budgets for expenses such as labor cost, food cost, ensuring timely payment of bills and taxes as well as monitoring accounts receivable and payable records .
  • Optimized profits by controlling food, beverage and labor costs.
  • Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
  • Maintained relationships with suppliers and distributors in order to secure best deals on orders placed .
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Established standards for quality control, customer service, health and safety regulations.
  • Made weekly employee schedules, assigned work tasks and regularly checked quality and productivity of team members.
  • Created promotions and special events to attract customers and boost sales.
  • Analyzed financial reports to identify areas of improvement or cost savings opportunities.
  • Implemented operational procedures to maximize efficiency while minimizing costs.
  • Monitored customer feedback to ensure satisfaction with menu items and services provided.
  • Developed successful marketing plans to increase sales and profits while managing costs.

SOMMELIER CONSULTANT & HEAD WAITER

PARK STREET PASTA & WINE
08.2022 - Current
  • Creating & develop wine list
  • Pairing wines with dishes
  • Suggest to customer the right wine according to taste
  • Implement and conduct wine tasting to increase knowledge & confidence of the staff
  • Coordinate wine event (dinner, tasting)
  • Helped to achieve wine sales goal while keeping costs low
  • Find and deal with supplier and negotiate competitive rates

HEAD SOMMELIER

DOC GROUP, ALL VENUE
Carlton, Australia
02.2022 - Current
  • Company Overview: CARLTON, VIC
  • Creating & develop different wine list for each venue
  • Maintain stocks
  • Order wines
  • Pairing wines with dishes
  • Suggest to customer the right wine according to taste
  • Implemented staff training programs to increase their wine knowledge
  • Conduct wine tasting
  • Coordinate wine event (dinner, tasting)
  • Helped to achieve wine sales while keeping costs at an effectively lower rate
  • Find and deal with supplier and negotiate competitive rates
  • Selecting wines to be imported from overseas
  • CARLTON, VIC

VENUE MANAGER / SOMMELIER

DOC GROUP, BIO BY DOC
Carlton, Australia
12.2020 - 01.2022
  • Company Overview: CARLTON, VIC
  • Oversaw all restaurant operations and played a large role in the development of the menu and wine list
  • Trained staff in proper serving etiquette and continually worked to maintain a positive working atmosphere.
  • Became exclusively involved in the restaurant's wine selection and helped to create and organize the wine inventory
  • Setting up everything to open the new venue (from POS system to choosing crockery)
  • Manage every aspect of FOH & BOH operations
  • Managing wages and organizing roster accordingly
  • FOH rosters
  • Manage every aspect of FOH operations
  • Run the restaurant and supervising FOH, BOH (floor, kitchen, bar)
  • Interviewed, selected, trained and supervised new FOH/BOH staffs
  • Provide outstanding customer service to all patrons
  • Daily cash up balancing and settlement
  • Multitask daily barista roles with full management responsibilities
  • Planning menus in consultation with chefs
  • Arranging and purchasing stock and organizing competitive pricing for goods, respecting the budget
  • Planning and organizing functions and events
  • Maintaining the venue in an impeccable manner, by complying hygiene and health regulation
  • CARLTON, VIC

Venue Manager

DOC GROUP, DOC ESPRESSO
Carlton, Australia
11.2017 - 11.2020
  • Company Overview: CARLTON, VIC
  • FOH rosters
  • Manage every aspect of FOH operations
  • Run the restaurant and supervising FOH, BOH (floor, kitchen, bar)
  • Staff recruiting, training & rostering FOH/BOH
  • Provide outstanding customer service to all patrons
  • Daily cash up balancing and settlement
  • Multitask daily barista roles with full management responsibilities
  • Planning menus in consultation with chefs
  • Arranging and purchasing stock and organizing competitive pricing for goods, respecting the budget
  • Planning and organizing functions and events
  • Maintaining the venue in an impeccable manner, by complying hygiene and health regulation
  • CARLTON, VIC

RESTAURANT MANAGER

DOC GROUP, DOC ALBERT PARK
, Australia
05.2016 - 11.2017
  • Company Overview: VIC
  • Managing FOH staff
  • Provide outstanding customer service to all patrons
  • Multitask daily barista roles with part time management responsibilities
  • Staff recruiting, training & rostering
  • Arranging and purchasing stock
  • Organizing competitive pricing for goods, respecting the budget
  • Daily cash up balancing and settlement
  • VIC

BAR MANAGER

THE MESS HALL
Melbourne CBD, Australia
12.2015 - 05.2016
  • Company Overview: MELBOURNE CBD, VIC
  • Barista/ coffee maker
  • Barman/wine
  • Section waiter/ head waiter
  • Provide outstanding customer service
  • In charge of the bar stock and ordering
  • MELBOURNE CBD, VIC

Education

MBA - OPERATIONAL PLANNING

AUSTRALIAN INSTITUTE OF MANAGEMENT
Melbourne, VIC
07-2025

Degree -

University of Philosophy of Turin
Italy
12.2015

High school graduation - science and technology

Ivrea, Italy
07.2010

Diploma - DIPLOMA IN PROJECT MANAGEMENT

AUSTRALIAN INSTITUTE OF MANAGEMENT
Melbourne, VIC

Some College (No Degree) - WINE

WSET 3 LEVEL
Melbourne, VIC

Skills

  • Wine expertise
  • Advanced knowledge of wine
  • Beverage & stock management
  • Synergies of Food & Beverages
  • Wine selection knowledge
  • Excellent Communication
  • Public speaking abilities
  • Multitasker especially under pressure
  • Customer service focusing & problem solving
  • Team training
  • Supervising
  • Mentoring
  • Leadership
  • Bilingual
  • Booking/POS systems
  • Project management
  • Inventory management
  • Customer service
  • Staff training
  • Budget management
  • Financial analysis
  • Cost control
  • Operations management
  • Business planning
  • Small business operations
  • Labor cost controls
  • Performance improvement
  • Staff leadership
  • Customer engagement
  • Schedule management

Languages

English
Professional
Italian
Native/ Bilingual

Timeline

Restaurant Owner

Park Street Pasta & Wine
01.2024 - Current

SOMMELIER CONSULTANT & HEAD WAITER

PARK STREET PASTA & WINE
08.2022 - Current

HEAD SOMMELIER

DOC GROUP, ALL VENUE
02.2022 - Current

VENUE MANAGER / SOMMELIER

DOC GROUP, BIO BY DOC
12.2020 - 01.2022

Venue Manager

DOC GROUP, DOC ESPRESSO
11.2017 - 11.2020

RESTAURANT MANAGER

DOC GROUP, DOC ALBERT PARK
05.2016 - 11.2017

BAR MANAGER

THE MESS HALL
12.2015 - 05.2016

MBA - OPERATIONAL PLANNING

AUSTRALIAN INSTITUTE OF MANAGEMENT

Degree -

University of Philosophy of Turin

High school graduation - science and technology

Diploma - DIPLOMA IN PROJECT MANAGEMENT

AUSTRALIAN INSTITUTE OF MANAGEMENT

Some College (No Degree) - WINE

WSET 3 LEVEL

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