MATTEO PALESTRINI
Melbourne,VIC
Summary
Ambitious and determined professional with a strong learning aptitude and a solid, reliable work ethic. I bring proven experience as a Store Manager, Area Manager and Production Supervisor, where I developed strong organisational, leadership and sales skills, consistently achieving set targets. With excellent communication abilities and a hands-on approach to team management, I’m skilled at motivating staff and streamlining operations. I’m also experienced in operating vehicles with a Class C licence, as well as forklifts and pallet jacks, ensuring efficient goods handling. Committed to applying my skills and initiative to drive both personal and organisational success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Product Specialist/Store Manager/Area Manager
Vapeitalia S.R.L
11.2022 - 03.2025
- Assisted with demonstrations for E-cigarettes to showcase functionality.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Continually expanded knowledge of vaping products line.
- Spearheaded successful product launches, generating widespread brand awareness and interest from potential customers.
- Optimized inventory management, ensuring timely availability of products for customers.
- Conducted training sessions for sales and customer service teams, enhancing product knowledge and messaging.
- Increased market share with strategic product positioning and competitive analysis.
- Managed product portfolio, ensuring balanced offering that met diverse market demands.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Checking IDs to prevent the sale of age-restricted products to minors.
Waiter/Bartender
Mosquito's Circle
06.2022 - 09.2022
- Coordinated dining room arrangements, ensuring efficient setup and cleanliness.
- Managed mise en place and table layout for enhanced operational flow.
- Cleared tables promptly while maintaining a tidy restaurant environment.
- Delivered a variety of drinks, including cocktails, to patrons during evening hours.
- Oversaw inventory levels of bar supplies to ensure availability of essential items.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Production Manager
Retificio R.T.E.
07.2019 - 05.2022
- Directed staff in assembly department while assisting factory manager.
- Supervised preparation and packaging of products for delivery.
- Delivered goods directly to clients, ensuring proper assembly of beds and structures.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Led training initiatives for apprentices, demonstrating equipment usage and safety measures.
- Fulfilled auxiliary roles during colleague absences to sustain operations.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
- Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
Worker
Gruppo Ragaini S.p.a.
01.2019 - 03.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
Waiter
La Bottega Del Villaggio
04.2018 - 06.2018
- Guided customers to tables while delivering attentive service for 40 to 45 patrons each shift.
- Ensured restaurant area remained clean and organized post-service.
- Facilitated welcoming atmosphere through effective customer reception.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Kitchen Assistant
Re Gambrinus
04.2018 - 06.2018
- Prepared line according to chef's specifications, ensuring efficient food service.
- Portioned and plated dishes to enhance presentation and quality.
- Executed frying, grilling, and baking of various menu items.
- Maintained cleanliness of counters, food prep areas, and equipment.
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Transported food items from storage areas to kitchen for prepping.
Kitchen Assistant
Sete Perenne
10.2017 - 12.2017
- Conducted thorough cleaning and preservation of molluscs to ensure quality.
- Plated seafood appetizers, emphasizing visual appeal and taste.
- Prepared a variety of salads, fried foods, entrees, and sides promptly.
- Ensured a tidy kitchen environment through regular cleaning and organization.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Learned other teammates' work tasks to train as backup.
Kitchen Assistant
Bagni Fiore
06.2017 - 08.2017
- Conducted thorough cleaning and preservation of molluscs for optimal freshness.
- Prepared a variety of seafood dishes including appetizers, salads, and main courses.
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
Kitchen Assistant
La Stazione & Wagon Pub
05.2017 - 06.2017
- Conducted thorough cleaning and preservation of molluscs for quality assurance.
- Prepared an array of seafood appetizers, salads, and fried entrees efficiently.
- Crafted desserts to complement main offerings and satisfy customer preferences.
- Streamlined organization of refrigerators for optimal inventory management.
- Ensured kitchen cleanliness to uphold hygiene standards during food preparation.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Kitchen Assistant
Da Fabietto
05.2016 - 09.2016
- Performed cleaning and preservation tasks for molluscs, ensuring freshness.
- Prepared seafood appetizers and created salads for diverse menus.
- Managed refrigerator organization to maximize storage efficiency.
- Maintained kitchen cleanliness to uphold sanitation standards.
- Utilized knife skills to expertly chop, slice, and dice ingredients as needed for recipes.
- Supported culinary team during local fairs and festivals to deliver quality dishes.
Education
Hospitality -
IPSEOA Girolamo Varnelli
Cingoli, (MC), Marche03.2017
Agricultural Business - undefined
I.I.S. Giuseppe Garibaldi
Macerata, (MC), Marche06.2015
Skills
- Well-groomed and professional
- Operational efficiency
- Detail-oriented approach
- Team coordination
- Client support
- Adaptable hours
- Dependability
- Initiative
- Product expertise
- Work organization skills
- Self-sufficiency
- Stock and merchandise management
additional information
- Working Holiday Visa (subclass 417)
- Full Australian working rights
- Valid Australian Federal Police National Police Check
- Visa Entitlement Verification Online (VEVO) clearance confirming work rights
- (References available upon request)
Certification
- Certified Fire Safety Officer, Sinca S.r.l. - Completed 4-hour training for low-risk work environments (Italy)
- Certified Workplace First Aid and Emergency Response Training, Sinca S.r.l. - Workplace First Aid and Emergency Response – 12 hours (Italy)
LINGUE
Italian
Native or Bilingual
English
Limited Working
Timeline
Product Specialist/Store Manager/Area Manager
Vapeitalia S.R.L
11.2022 - 03.2025
Waiter/Bartender
Mosquito's Circle
06.2022 - 09.2022
Production Manager
Retificio R.T.E.
07.2019 - 05.2022
Worker
Gruppo Ragaini S.p.a.
01.2019 - 03.2019
Waiter
La Bottega Del Villaggio
04.2018 - 06.2018
Kitchen Assistant
Re Gambrinus
04.2018 - 06.2018
Kitchen Assistant
Sete Perenne
10.2017 - 12.2017
Kitchen Assistant
Bagni Fiore
06.2017 - 08.2017
Kitchen Assistant
La Stazione & Wagon Pub
05.2017 - 06.2017
Kitchen Assistant
Da Fabietto
05.2016 - 09.2016
Agricultural Business - undefined
I.I.S. Giuseppe Garibaldi
Hospitality -
IPSEOA Girolamo Varnelli