MATTEO PALESTRINI
Melbourne,VIC
Summary
Ambitious and determined professional with a strong learning aptitude and a solid, reliable work ethic. I bring proven experience as a Store Manager, Area Manager and Production Supervisor, where I developed strong organisational, leadership and sales skills, consistently achieving set targets. With excellent communication abilities and a hands-on approach to team management, I’m skilled at motivating staff and streamlining operations. I’m also experienced in operating vehicles with a Class C licence, as well as forklifts and pallet jacks, ensuring efficient goods handling. Committed to applying my skills and initiative to drive both personal and organisational success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Product Specialist/Store Manager/Area Manager
Vapeitalia S.R.L
Osimo, (AN), Marche, Italy
11.2022 - 03.2025
- Assisted with demonstrations for E-cigarettes to showcase functionality.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Continually expanded knowledge of vaping products line.
- Spearheaded successful product launches, generating widespread brand awareness and interest from potential customers.
- Optimized inventory management, ensuring timely availability of products for customers.
- Conducted training sessions for sales and customer service teams, enhancing product knowledge and messaging.
- Increased market share with strategic product positioning and competitive analysis.
- Managed product portfolio, ensuring balanced offering that met diverse market demands.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Checking IDs to prevent the sale of age-restricted products to minors.
Waiter/Bartender
Mosquito's Circle
Porto Potenza Picena, (MC), Marche, Italy
06.2022 - 09.2022
- Coordinated dining room arrangements, ensuring efficient setup and cleanliness.
- Managed mise en place and table layout for enhanced operational flow.
- Cleared tables promptly while maintaining a tidy restaurant environment.
- Delivered a variety of drinks, including cocktails, to patrons during evening hours.
- Oversaw inventory levels of bar supplies to ensure availability of essential items.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Production Manager
Retificio R.T.E.
Appignano, (MC), Marche, Italy
07.2019 - 05.2022
- Directed staff in assembly department while assisting factory manager.
- Supervised preparation and packaging of products for delivery.
- Delivered goods directly to clients, ensuring proper assembly of beds and structures.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Led training initiatives for apprentices, demonstrating equipment usage and safety measures.
- Fulfilled auxiliary roles during colleague absences to sustain operations.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
- Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
Worker
Gruppo Ragaini S.p.a.
Loreto, (AN), Marche, Italy
01.2019 - 03.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
Waiter
La Bottega Del Villaggio
Recanati, (MC), Marche, Italy
04.2018 - 06.2018
- Guided customers to tables while delivering attentive service for 40 to 45 patrons each shift.
- Ensured restaurant area remained clean and organized post-service.
- Facilitated welcoming atmosphere through effective customer reception.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Kitchen Assistant
Re Gambrinus
Porto Recanati, (MC), Marche, Italy
04.2018 - 06.2018
- Prepared line according to chef's specifications, ensuring efficient food service.
- Portioned and plated dishes to enhance presentation and quality.
- Executed frying, grilling, and baking of various menu items.
- Maintained cleanliness of counters, food prep areas, and equipment.
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Transported food items from storage areas to kitchen for prepping.
Kitchen Assistant
Sete Perenne
Recanati, (MC), Marche, Italy
10.2017 - 12.2017
- Conducted thorough cleaning and preservation of molluscs to ensure quality.
- Plated seafood appetizers, emphasizing visual appeal and taste.
- Prepared a variety of salads, fried foods, entrees, and sides promptly.
- Ensured a tidy kitchen environment through regular cleaning and organization.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Learned other teammates' work tasks to train as backup.
Kitchen Assistant
Bagni Fiore
Porto Recanati, (MC), Marche, Italy
06.2017 - 08.2017
- Conducted thorough cleaning and preservation of molluscs for optimal freshness.
- Prepared a variety of seafood dishes including appetizers, salads, and main courses.
- Assisted chefs in food preparation tasks, resulting in timely meal service.
- Collaborated with team members to ensure smooth workflow during peak hours.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
Kitchen Assistant
La Stazione & Wagon Pub
Porto Recanati, (MC), Marche, Italy
05.2017 - 06.2017
- Conducted thorough cleaning and preservation of molluscs for quality assurance.
- Prepared an array of seafood appetizers, salads, and fried entrees efficiently.
- Crafted desserts to complement main offerings and satisfy customer preferences.
- Streamlined organization of refrigerators for optimal inventory management.
- Ensured kitchen cleanliness to uphold hygiene standards during food preparation.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Kitchen Assistant
Da Fabietto
Porto Recanati, (MC), Marche, Italy
05.2016 - 09.2016
- Performed cleaning and preservation tasks for molluscs, ensuring freshness.
- Prepared seafood appetizers and created salads for diverse menus.
- Managed refrigerator organization to maximize storage efficiency.
- Maintained kitchen cleanliness to uphold sanitation standards.
- Utilized knife skills to expertly chop, slice, and dice ingredients as needed for recipes.
- Supported culinary team during local fairs and festivals to deliver quality dishes.
Education
Hospitality -
IPSEOA Girolamo Varnelli
Cingoli, (MC), Marche03.2017
Agricultural Business - undefined
I.I.S. Giuseppe Garibaldi
Macerata, (MC), Marche06.2015
Skills
- Well-groomed and professional
- Operational efficiency
- Detail-oriented approach
- Team coordination
- Client support
- Adaptable hours
- Dependability
- Initiative
- Product expertise
- Work organization skills
- Self-sufficiency
- Stock and merchandise management
additional information
- Working Holiday Visa (subclass 417)
- Full Australian working rights
- Valid Australian Federal Police National Police Check
- Visa Entitlement Verification Online (VEVO) clearance confirming work rights
- (References available upon request)
Certification
- Certified Fire Safety Officer, Sinca S.r.l. - Completed 4-hour training for low-risk work environments (Italy)
- Certified Workplace First Aid and Emergency Response Training, Sinca S.r.l. - Workplace First Aid and Emergency Response – 12 hours (Italy)
LINGUE
Italian
Native or Bilingual
English
Limited Working
Timeline
Product Specialist/Store Manager/Area Manager
Vapeitalia S.R.L
11.2022 - 03.2025
Waiter/Bartender
Mosquito's Circle
06.2022 - 09.2022
Production Manager
Retificio R.T.E.
07.2019 - 05.2022
Worker
Gruppo Ragaini S.p.a.
01.2019 - 03.2019
Waiter
La Bottega Del Villaggio
04.2018 - 06.2018
Kitchen Assistant
Re Gambrinus
04.2018 - 06.2018
Kitchen Assistant
Sete Perenne
10.2017 - 12.2017
Kitchen Assistant
Bagni Fiore
06.2017 - 08.2017
Kitchen Assistant
La Stazione & Wagon Pub
05.2017 - 06.2017
Kitchen Assistant
Da Fabietto
05.2016 - 09.2016
Agricultural Business - undefined
I.I.S. Giuseppe Garibaldi
Hospitality -
IPSEOA Girolamo Varnelli