MATTHEW ACUNZO
Summary
Highly Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
10
10
years of professional experience
Work History
Sales Assistant
Godfreys
08.2022 - 02.2024
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Answering phone calls and email enquiries.
- operating POS throughout the day.
- Achieving KPI's and targets.
- Making sure is up to VGM standards.
- Unloading deliveries in a timely manner.
Helping Hand
Mechanical Solutions
10.2021 - 06.2022
- Enhanced client satisfaction by providing personalized support and assistance in various tasks.
- Reduced response times for assistance requests by efficiently prioritizing and organizing tasks.
- helping out licensed mechanic with tasks.
- servicing various cars.
- picking up orders from distributors.
Sales Assistant
Air-conditioning Warehouse Sales
02.2017 - 03.2020
- Increased sales by building strong customer relationships and providing excellent service.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Met and exceeded sales targets consistently, contributing to overall team success.
- operating POS.
- receiving phone/email enquires.
- Writing up quotes for regular customers.
All Rounder
Pizza 1B
11.2016 - 01.2017
- Meeting and Greeting customers
- Taking orders in-store and over the phone
- Cash handling.
- function setups
- Making pizza occasionally.
Waiting Staff Member
Pronto Eataliano
02.2016 - 11.2016
- Enhanced customer satisfaction by providing efficient and attentive service during busy shifts.
- Assisted in maintaining a clean and organized dining area for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of meals to guests.
- Managed multiple tables simultaneously, ensuring accurate order placement and prompt service.
Helping Hand
Running Cold Logistics
01.2014 - 01.2015
- Working during school holidays to build up some experience.
- Going on deliveries.
- picking and packing orders
- helping out with relevant paperwork.
Education
High School Diploma -
Mount Ridley College
Craigieburn, VIC09.2016
Skills
- Visual Merchandising
- Complex Problem-Solving
- Processing Payments
- Point of Sale Operation
- Opening and Closing Procedures
- Sales Expertise
- Organizational skills
- Customer service
- Time management
- Attention to detail
- Team Supervision
- Repair Cost Estimation
Timeline
Sales Assistant
Godfreys
08.2022 - 02.2024
Helping Hand
Mechanical Solutions
10.2021 - 06.2022
Sales Assistant
Air-conditioning Warehouse Sales
02.2017 - 03.2020
All Rounder
Pizza 1B
11.2016 - 01.2017
Waiting Staff Member
Pronto Eataliano
02.2016 - 11.2016
Helping Hand
Running Cold Logistics
01.2014 - 01.2015
High School Diploma -
Mount Ridley College
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