MATTHEW A SEARLE
Townsville,Australia
Summary
Dynamic professional with extensive experience as a Senior Employment Broker at QITE, excelling in client relationship management and career planning. Proven ability to develop tailored strategies that enhance job seeker success. Skilled in resume writing and effective communication, fostering positive outcomes for clients in competitive job markets.
Overview
21
21
years of professional experience
Work History
Senior Employment Broker
QITE
Townsville, QLD
06.2022 - 12.2025
- Managed client relationships to ensure satisfaction and retention.
- Conducted job market research to identify employment opportunities for clients.
- Developed personalized career plans tailored to individual client needs and goals.
- Facilitated workshops on resume writing and interview preparation for job seekers.
Activity Supervisor/Engagement Officer
My Pathway
Cape Tribulation, Australia
07.2014 - 02.2022
- Engaging with Jobseekers so they meet their mutual obligations
- Conduct professional appointment and advise jobseekers
- Supervise/mentor participants in the Work for the Dole program
- Design, produce and distribute monthly periodical
- Design and deliver personal resumes for clients
Author and writer
Self-employed
06.2011 - 01.2014
- Planning and authoring a novel
- Prepare manuscripts for submission to publisher.
- The use of the internet to submit manuscripts
- Conceptualize and design the front cover of novel
- Negotiate contracts
- Submit articles to periodicals
- Design and publish community newsletter
Deli Clerk/Cook
Carrs Safeway
Anchorage, USA
02.2010 - 04.2011
- Serve Customers hot, cold foods and deli items.
- Cash handling and register operation.
- Maintained and stocked shelves with appropriate products.
- Prepared/cooked Asian cuisine according to recipes and display hot food.
- Made fresh sandwiches to order.
Sales Associate
Wal-Mart
Anchorage, USA
07.2008 - 02.2010
- Night supervisor of electronics department
- Cash handling and register operation.
- Restocking of merchandise.
- Handled customer questions concerning latest electronic technology.
- Cleaned shelves, organized back storage room.
Night Manager
Dimond Chevron
Anchorage, USA
01.2006 - 06.2008
- Delegated and verified daily tasks completed.
- Maintained and cleaned store inside and out.
- Input of daily paperwork and stock and fuel invoices.
- Vendor communications and restocking of merchandise.
Assistant Store Manager
Holiday Station Stores
Anchorage, USA
09.2004 - 12.2005
- Completed daily paperwork, deposit, and balanced store safe.
- Handled customers, spoke to, and ordered merchandise from vendors.
- Interviewed, hired, and trained new employees.
- Performed employee evaluations, raises and terminations.
- Participated in store audits and researched merchandise and cash shortages.
Education
Certificate 2 in Hospitality -
Training Connections Australia
06.2014
Mossman High School -
Mossman High School
Mossman, Queensland, Australia12.1989
Skills
- Communicate effectively with customers
- Answer telephone questions
- Cash handling
- Creative with merchandising
- Writing
- Editing
- Computer operations
- Client relationship management
- Career planning
- Resume writing
- Mentoring participants
- Effective communication
- Problem solving
- Customer service
- Interview preparation
Hobbies and Interests
- Reading and passionate about writing
- Computers and Network Gaming
- Bushwalking and observing nature
References
- Kathleen Smith, Senior Engagement Officer, My Pathway, Cow Bay, (07) 40989386
- Josie Flores, Regional Manager, My Pathway, Cooktown, (07) 40430800
Timeline
Senior Employment Broker
QITE
06.2022 - 12.2025
Activity Supervisor/Engagement Officer
My Pathway
07.2014 - 02.2022
Author and writer
Self-employed
06.2011 - 01.2014
Deli Clerk/Cook
Carrs Safeway
02.2010 - 04.2011
Sales Associate
Wal-Mart
07.2008 - 02.2010
Night Manager
Dimond Chevron
01.2006 - 06.2008
Assistant Store Manager
Holiday Station Stores
09.2004 - 12.2005
Certificate 2 in Hospitality -
Training Connections Australia
Mossman High School -
Mossman High School
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